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- Tasks: Manage customer communication and raise vehicle invoices while resolving complaints effectively.
- Company: Leading vehicle supply company with a positive work environment.
- Benefits: Competitive salary and opportunities for personal and professional development.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving industry.
- Qualifications: Strong communication skills and high IT proficiency required.
- Other info: Full-time role with a focus on maintaining high service standards.
The predicted salary is between 30000 - 42000 £ per year.
A leading vehicle supply company is seeking a Customer Care Coordinator to join their Newport office. The role involves managing customer communication, raising vehicle invoices, and ensuring a high standard of service through effective complaint resolution.
Ideal candidates will have strong communication skills, high IT proficiency, and the ability to work under pressure. Offering a competitive salary with opportunities for personal and professional development, this full-time position promotes a positive work environment.
Customer Care & Invoicing Coordinator in Newport-On-Tay employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Invoicing Coordinator in Newport-On-Tay
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the role involves managing customer communication, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare for common interview questions related to customer care and invoicing. Think about specific examples from your past experiences that demonstrate your problem-solving abilities and how you handle pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Care & Invoicing Coordinator in Newport-On-Tay
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing customer communication, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Highlight Your IT Proficiency: We’re looking for someone who’s tech-savvy! Be sure to mention any software or tools you’re familiar with that could help in raising vehicle invoices or managing customer queries. This will show us you’re ready to hit the ground running.
Demonstrate Your Ability to Work Under Pressure: The role can get a bit hectic, so it’s important to show us how you handle pressure. Share examples from your past experiences where you successfully managed tight deadlines or tricky situations while maintaining a high standard of service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Vertu Motors plc
✨Know the Company Inside Out
Before your interview, take some time to research the vehicle supply company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully managed customer interactions or resolved complaints. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate IT Proficiency
Since the role requires high IT proficiency, be ready to discuss the software and tools you’ve used in previous positions. If you have experience with invoicing systems or customer relationship management (CRM) software, make sure to highlight that!
✨Stay Calm Under Pressure
The ability to work under pressure is crucial for this role. Think of a time when you faced a challenging situation at work and how you handled it. Sharing this story will illustrate your problem-solving skills and resilience, which are essential for a Customer Care Coordinator.
