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- Tasks: Assist customers with parts inquiries and order parts while connecting with the dealership network.
- Company: Leading automotive retailer in Gateshead with a supportive Contact Centre team.
- Benefits: 25 days holiday, discounts, comprehensive training, and career progression opportunities.
- Why this job: Join a dynamic team and enhance your skills in the exciting automotive industry.
- Qualifications: Experience in the Motor Trade and knowledge of vehicle parts catalogues.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Gateshead is seeking a Parts Advisor to join their Contact Centre team. The role involves taking inbound calls from customers, assisting with parts inquiries, and ordering parts while liaising with the dealership network.
Ideal candidates will have experience in the Motor Trade and knowledge of vehicle parts catalogues. The position offers comprehensive training, career progression, and a beneficial rewards package including 25 days of holiday and access to discounts.
Parts Advisor – Inbound Parts & Upsell Specialist in Gateshead employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Inbound Parts & Upsell Specialist in Gateshead
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be taking inbound calls, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with handling parts inquiries and upselling.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Parts Advisor – Inbound Parts & Upsell Specialist in Gateshead
Some tips for your application 🫡
Show Your Passion for the Motor Trade: When writing your application, let us see your enthusiasm for the automotive industry. Share any relevant experience you have in the Motor Trade and how it has shaped your knowledge of vehicle parts. This will help us understand why you're a great fit for the Parts Advisor role.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Highlight your skills and experiences that relate directly to the job description, so we can quickly see how you match what we're looking for.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Parts Advisor position. Mention specific parts catalogues or systems you’re familiar with, and how your previous roles have prepared you for this opportunity with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Vertu Motors plc
✨Know Your Parts
Brush up on your knowledge of vehicle parts and catalogues before the interview. Familiarise yourself with common parts inquiries and how to assist customers effectively. This will show your passion for the role and your readiness to hit the ground running.
✨Practice Your Communication Skills
Since you'll be taking inbound calls, practice clear and concise communication. Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident and articulate during the actual interview.
✨Show Enthusiasm for the Motor Trade
Express your genuine interest in the automotive industry. Share any relevant experiences or stories that highlight your passion for cars and parts. Employers love candidates who are enthusiastic about their field!
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the training process or career progression opportunities. This demonstrates your interest in the role and helps you assess if the company is the right fit for you.
