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For Companies At a Glance
- Tasks: Deliver top-notch customer service and guide clients through their vehicle's service journey.
- Company: Leading automotive retailer in Exeter with a strong reputation.
- Benefits: Competitive salary, extensive development opportunities, generous leave, and discounts.
- Why this job: Be the hero for customers, ensuring they feel valued and informed.
- Qualifications: Previous customer service experience and excellent communication skills.
- Other info: Join a respected team and grow your career in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Exeter is seeking a confident and customer-focused Service Advisor to join their respected team. This role is crucial for ensuring every customer feels valued and informed throughout their vehicle's service journey.
Responsibilities
- Provide excellent customer service and guidance to customers throughout the service journey.
- Ensure customers feel valued and informed about their vehicle's service progress.
Qualifications
- Previous customer service experience.
- Strong communication skills.
Benefits
- Competitive salary.
- Extensive colleague development.
- Generous leave and discounts among a range of benefits.
Service Advisor: Customer-First Car Care Champion in Exeter employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Customer-First Car Care Champion in Exeter
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they treat customers will help you show that you're a perfect fit for the Service Advisor role.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain things clearly to customers. Try role-playing with a friend to get comfortable with the kind of conversations you'll have.
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly care about making customers feel valued.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service Advisor: Customer-First Car Care Champion in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've made customers feel valued and informed in the past, as this is key for the Service Advisor role.
Communicate Clearly: Strong communication skills are a must! When writing your application, be clear and concise. We appreciate straightforwardness, so let us know exactly why you’re the right fit for our team.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vertu Motors plc
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've provided excellent service in the past, especially in challenging situations. This will show that you understand the importance of making customers feel valued.
✨Research the Company
Take some time to learn about the automotive retailer and their values. Understanding their approach to customer care will help you align your answers with what they’re looking for. Plus, it shows genuine interest, which is always a plus!
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their team culture or how they measure success in the Service Advisor role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
