Trade Parts Advisor: Upsell & Customer Care Mastery in Chesterfield
Trade Parts Advisor: Upsell & Customer Care Mastery

Trade Parts Advisor: Upsell & Customer Care Mastery in Chesterfield

Chesterfield Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Identify parts for trade customers and maximise sales opportunities.
  • Company: Leading automotive retailer in Chesterfield with a strong reputation.
  • Benefits: Competitive salary, holidays, discounts, and pension contributions.
  • Why this job: Join a dynamic team and excel in upselling while helping customers.
  • Qualifications: Experience in the motor industry and a passion for sales.
  • Other info: Great opportunity for career growth in a thriving sector.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading automotive retailer in Chesterfield is seeking a Parts Advisor to join their team. The role involves identifying parts for trade customers and maximizing sales opportunities.

Candidates should have experience in the motor industry and a drive to exceed sales targets.

The position offers a competitive salary and a range of benefits including holidays, discounts, and pension contributions.

Trade Parts Advisor: Upsell & Customer Care Mastery in Chesterfield employer: Vertu Motors plc

As a leading automotive retailer in Chesterfield, we pride ourselves on fostering a dynamic work culture that values teamwork and innovation. Our employees enjoy competitive salaries, generous holiday allowances, and exclusive discounts, alongside robust pension contributions that support their future. We are committed to the growth of our team members, offering continuous training and development opportunities to help them excel in their careers while making a meaningful impact in the automotive industry.
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Contact Detail:

Vertu Motors plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Trade Parts Advisor: Upsell & Customer Care Mastery in Chesterfield

✨Tip Number 1

Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.

✨Tip Number 2

Practice your upselling techniques before the interview. Think of examples from your past experience where you successfully identified customer needs and maximised sales opportunities. This will demonstrate your expertise and confidence!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Trade Parts Advisor: Upsell & Customer Care Mastery in Chesterfield

Parts Identification
Sales Maximisation
Customer Care
Motor Industry Experience
Sales Target Achievement
Communication Skills
Upselling Techniques
Product Knowledge

Some tips for your application 🫑

Show Off Your Experience: Make sure to highlight your experience in the motor industry. We want to see how your background makes you a perfect fit for the Trade Parts Advisor role, so don’t hold back on those relevant skills and experiences!

Maximise Your Sales Skills: Since this role is all about upselling and maximising sales opportunities, let us know about your past successes in sales. Share specific examples of how you've exceeded targets or turned customer inquiries into sales – we love a good success story!

Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show us that you understand what we're looking for. This will help your application stand out and show us you're genuinely interested in the role.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re tech-savvy and ready to jump into the digital world of automotive retail!

How to prepare for a job interview at Vertu Motors plc

✨Know Your Parts Inside Out

Before the interview, brush up on your knowledge of automotive parts and their applications. Familiarise yourself with common trade parts and any specific brands or models the retailer deals with. This will not only show your expertise but also your genuine interest in the role.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences and how you've successfully upsold products in the past. Think of specific examples where you exceeded targets or turned a hesitant customer into a sale. This will demonstrate your ability to maximise sales opportunities effectively.

✨Understand Customer Care

Customer care is key in this role, so be ready to talk about how you handle customer queries and complaints. Share examples of how you've gone above and beyond to ensure customer satisfaction. This will highlight your commitment to providing excellent service.

✨Research the Company Culture

Take some time to learn about the automotive retailer's values and culture. Understanding what they stand for will help you align your answers with their expectations. Plus, it shows that you're genuinely interested in being part of their team.

Trade Parts Advisor: Upsell & Customer Care Mastery in Chesterfield
Vertu Motors plc
Location: Chesterfield

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