Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield
Service Advisor: Customer Care & Vehicle Service Leader

Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield

Chesterfield Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer communications and ensure top-notch service during vehicle servicing.
  • Company: Leading motor retailer in the UK with a strong reputation.
  • Benefits: Competitive salary, extensive benefits, and training opportunities.
  • Why this job: Join a dynamic team and enhance your skills in the motor industry.
  • Qualifications: Experience in a similar role and a full UK driving licence.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading motor retailer in the UK is seeking an experienced Service Advisor to join their team in Chesterfield. The role focuses on managing customer communications and ensuring a high level of service during vehicle servicing and repairs.

Ideal candidates should have experience in a similar role within the motor industry and a full UK driving licence. The position offers a competitive salary and extensive benefits, including training and development opportunities.

Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield employer: Vertu Motors plc

As a leading motor retailer in the UK, we pride ourselves on fostering a dynamic work culture that prioritises employee development and customer satisfaction. Our Chesterfield location offers a supportive environment where Service Advisors can thrive, with access to comprehensive training programmes and a competitive salary package, ensuring that our team members are well-equipped to excel in their roles and grow within the company.
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Contact Detail:

Vertu Motors plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield

✨Tip Number 1

Network like a pro! Reach out to your contacts in the motor industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews! Research common questions for Service Advisors and practice your responses. We want you to shine when discussing your experience in customer care and vehicle service.

✨Tip Number 3

Show off your skills! When you get the chance, demonstrate your knowledge of vehicle servicing and repairs during interviews. Highlighting your expertise can set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield

Customer Communication
Service Management
Motor Industry Experience
Full UK Driving Licence
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Conflict Resolution
Technical Knowledge of Vehicles
Sales Skills
Customer Service Excellence

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in customer care and the motor industry. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Advisor role. Share specific examples of how you've excelled in similar positions and how you can bring that expertise to our team.

Showcase Your Communication Skills: As a Service Advisor, communication is key. In your application, highlight any experiences where you’ve successfully managed customer communications or resolved issues. We love candidates who can demonstrate their ability to connect with customers!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!

How to prepare for a job interview at Vertu Motors plc

✨Know Your Stuff

Make sure you brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common customer queries and the services offered by the company. This will show that you're not just interested in the role, but that you understand the industry.

✨Showcase Your Communication Skills

As a Service Advisor, you'll be the bridge between customers and the technical team. Practice articulating complex information clearly and concisely. Think about examples from your past experience where you've successfully managed customer communications.

✨Prepare for Scenario Questions

Expect to be asked how you'd handle specific situations, like a dissatisfied customer or a service delay. Prepare some real-life examples that demonstrate your problem-solving skills and ability to maintain high service standards under pressure.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company's approach to customer care or their training programmes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield
Vertu Motors plc
Location: Chesterfield
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  • Service Advisor: Customer Care & Vehicle Service Leader in Chesterfield

    Chesterfield
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • V

    Vertu Motors plc

    1000+
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