Vertu Land Rover Chesterfield
At Vertu Land Rover Chesterfield, we’re proud to be part of one of the UK’s largest motor retailers, and we have an exciting opportunity for an experienced Service Advisor to join our friendly and established team.
Being a Service Advisor at Vertu Land Rover Chesterfield means more than just handling bookings – it’s about building lasting relationships and making every customer feel valued. So if you’re passionate about delivering excellent customer experiences and want to grow your career with a business that truly invests in its people, we’d love to hear from you.
What’s On Offer
- Basic salary up to £35,000
- OTE up to £39,800 (dependent on skills and experience)
- A wide range of company benefits to support your wellbeing and development
About The Role
You’ll act as the link between our customers and the workshop, ensuring that every interaction is clear, supportive, and stress-free. From welcoming customers and setting expectations, to keeping them updated and making sure they leave happy with the service they’ve received, you’ll play a vital role in maintaining our high standards of satisfaction.
Key Responsibilities Include
- Managing customer communication throughout the service or repair process
- Clearly setting expectations and providing timely updates
- Advising on additional products or services that may benefit the customer
- Meeting targets while maintaining exceptional service levels
- Following up to ensure customers are fully satisfied with their experience
What We’re Looking For
To be considered for this role, it’s essential that you have:
- Proven experience as a Service Advisor in the motor industry
- A full UK driving licence
Benefits
We’re proud to invest more in colleague development than any other motor retailer. You’ll have access to continuous training, clear career pathways, and a range of benefits, including:
- 25 days holiday (rising with length of service) plus bank holidays
- Access to our online rewards platform with cashback and discounts across top retailers
- Preferential service rates & colleague purchase schemes
- Share incentive scheme & pension plan
- Enhanced maternity & paternity leave
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Service Advisor in Chesterfield employer: Vertu Motors plc
At Vans Direct - Newport, we pride ourselves on being an exceptional employer that prioritises the growth and development of our team members. With a competitive salary package, ongoing training opportunities, and a supportive work culture focused on integrity and customer satisfaction, we empower our Sales Manager to lead a dynamic sales team while enjoying a range of benefits including generous holiday allowances and a share incentive scheme. Join us in a vibrant location where your contributions are valued and rewarded, making a meaningful impact in the vehicle leasing industry.
