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- Tasks: Support the sales team by building and presenting customer deals.
- Company: Join Vertu Volkswagen Harrogate, a leading motor retailer investing in your future.
- Benefits: Enjoy a competitive salary, company car, 25 days holiday, and exclusive discounts.
- Why this job: Be part of a dynamic team focused on customer satisfaction and personal development.
- Qualifications: Previous experience in business or sales management, ideally in the automotive sector.
- Other info: Full UK Driving Licence required; ongoing training opportunities available.
The predicted salary is between 42000 - 58000 £ per year.
We have an exciting opportunity for a Business Manager to join the team here at Vertu Volkswagen Harrogate. We invest in our colleagues' future and are able to offer an industry leading remuneration package, a company car and a range of fantastic benefits. We are offering a Basic Salary of £35,000 with an OTE of £50,000 plus company benefits.
As our Business Manager you will be pivotal in providing support to the sales team. You will be responsible for building and presenting deals to the customer following qualification from the sales team. It is important that you understand all aspects of financial and insurance product regulations, to ensure accurate information is given. You will be supporting the department in the delivery of the Group's controlled ActiveSales process and to drive the performance of the department to achieve the agreed targets. This will involve supporting management of daily actions and direct customer interaction, with first and second facing customer activity at its heart.
You will serve and support sales colleagues to sell a combination of new and/or used vehicles, with a range of add-on products, finance, paint protection, warranty and insurances whilst ensuring the highest level of customer satisfaction at all times. It is essential that the successful candidate can demonstrate the ability to work well under pressure, excel at relationship building, negotiating skills, possess excellent communication, and have the proven ability to use your own initiative. You will also be required to have a full and valid UK Driving Licence.
You also need to have:
- Previous experience in a business or sales management role, ideally within the automotive industry.
- Strong understanding of financial and insurance product regulations.
- Excellent communication skills, both written and verbal.
- Ability to manage customer interactions professionally and efficiently.
- A customer-centric mindset with a passion for delivering exceptional service.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check.
Business Manager employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially regarding financial and insurance products. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and relevant in the field.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience in business management roles. Attend industry events or join online forums to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer interactions and negotiations can showcase your skills effectively and demonstrate your ability to thrive under pressure.
✨Tip Number 4
Research Vertu Volkswagen Harrogate specifically, including their values and recent achievements. Tailoring your conversation to align with their mission and showing genuine interest in their operations can make a strong impression on the hiring team.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business or sales management, particularly within the automotive industry. Emphasise your understanding of financial and insurance product regulations, as well as any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your skills in relationship building and negotiation. Mention specific examples from your previous roles that illustrate how you excelled under pressure and delivered exceptional service.
Highlight Relevant Skills: In your application, clearly outline your communication skills, both written and verbal. Provide examples of how you've managed customer interactions professionally and efficiently, as this is crucial for the Business Manager role.
Prepare for Employment Checks: Be ready to provide information for employment checks, including your recent employment history, credit history, and any necessary documentation for a criminal record check. This will help streamline the process once your application is successful.
How to prepare for a job interview at Vertu Motors plc
✨Know Your Numbers
As a Business Manager, you'll be dealing with financial products and regulations. Brush up on your knowledge of finance and insurance products relevant to the automotive industry. Be prepared to discuss how you can ensure compliance while maximising customer satisfaction.
✨Showcase Your Sales Experience
Highlight your previous experience in business or sales management roles, especially within the automotive sector. Prepare examples of how you've successfully supported sales teams and driven performance in past positions.
✨Demonstrate Customer-Centric Mindset
The role requires a strong focus on customer satisfaction. Be ready to share specific instances where you've gone above and beyond for customers, and how you plan to maintain high service levels in this new role.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and manage customer interactions. Think of scenarios where you've had to negotiate or resolve conflicts, and be ready to explain your thought process and outcomes.
