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- Tasks: Lead a team to deliver top-notch customer service and drive business success.
- Company: Join one of the UK's largest motor retailers with a focus on growth.
- Benefits: Enjoy 25 days holiday, discounts, and a share incentive scheme.
- Why this job: Make a real impact in a dynamic environment with excellent career progression.
- Qualifications: Proven leadership skills and experience in a similar role required.
- Other info: Be part of a company that values your growth and success.
The predicted salary is between 38000 - 45000 £ per year.
Are you an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? Then here at Vertu Citroen Burton we have the perfect role for you. Now is a great time to join our team, especially if you are looking for a company with growth strategy that will deliver career progression opportunities. We are offering a £38,000 Basic salary with an OTE of £45,000 and an excellent range of Company Benefits.
We are confident we have the brand for the future and need talented colleagues to help deliver our ambitious vision.
Responsibilities- Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
- Monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
- Ensure accurate collection and recording of customer data in line with Group standards.
- Ensure that the manufacturers standards are adhered to at all times.
- Create and maintain a safe working environment.
- Monitor colleague performance.
- The ideal candidate will be able to demonstrate a successful track record within the role and have previous experience within a similar role.
- You should clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency.
- You must have strong leadership and people management skills as your primary focus to lead your team in delivering business objectives.
- You will be expected to drive the business forward, maximise customer satisfaction, and motivate and manage the whole team.
- You should be able to demonstrate that you share our company values, along with strong communication and organisational skills.
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
If this is the right opportunity for you to take the next step in your career, then apply to join us today!
Service Manager in Burton upon Trent employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching Vertu Citroen Burton and their values. Show us you’re genuinely interested in the company and how you can contribute to their growth strategy. Tailor your answers to reflect their goals and demonstrate how your experience aligns with their needs.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've successfully managed a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Vertu Citroen Burton. Let’s get you on board!
We think you need these skills to ace Service Manager in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your previous experience and achievements that align with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Vertu Citroen Burton. Share your passion for customer satisfaction and how your leadership skills can drive our business forward.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to increase performance and profitability. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vertu Motors plc
✨Know Your Numbers
As a Service Manager, you'll need to demonstrate your ability to monitor and control costs. Brush up on key performance metrics related to customer satisfaction and profitability. Be ready to discuss how you've improved these figures in previous roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership and people management skills. Think of specific instances where you motivated your team or improved performance. This will show that you can drive the business forward and align with their values.
✨Understand the Brand
Research Vertu Citroen Burton and understand their growth strategy and company culture. Being able to articulate how your experience aligns with their vision will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as maintaining quality standards or ensuring customer satisfaction. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process.
