Aftersales Manager: Lead Service Excellence & Growth in Bradford
Aftersales Manager: Lead Service Excellence & Growth

Aftersales Manager: Lead Service Excellence & Growth in Bradford

Bradford Full-Time 45000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service excellence and drive growth in the motor retail sector.
  • Company: Top motor retailer in Bradford with a focus on customer satisfaction.
  • Benefits: Competitive salary, OTE earnings, holiday entitlement, and pension.
  • Why this job: Join a dynamic team and make a real impact in the motor industry.
  • Qualifications: Proven experience in the motor industry and strong leadership skills.
  • Other info: Opportunity for career advancement in a thriving environment.

The predicted salary is between 45000 - 60000 £ per year.

A leading motor retailer in Bradford is seeking an Aftersales Manager to join their team. The successful candidate will have a proven track record in the Motor Industry, demonstrating strong leadership and people management skills.

Responsibilities include:

  • Monitoring costs
  • Ensuring customer satisfaction
  • Coaching colleagues

The role offers a competitive salary of £45,000 with an OTE of £60,000 plus benefits including holiday entitlement and pension.

Aftersales Manager: Lead Service Excellence & Growth in Bradford employer: Vertu Motors plc

As a leading motor retailer in Bradford, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to service excellence is matched by our competitive salary packages and comprehensive benefits, including generous holiday entitlement and pension plans, making us an attractive employer for those seeking a rewarding career in the motor industry.
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Contact Detail:

Vertu Motors plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Manager: Lead Service Excellence & Growth in Bradford

✨Tip Number 1

Network like a pro! Reach out to your connections in the motor industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to service excellence and growth.

✨Tip Number 3

Practice your leadership stories! Be ready to share specific examples of how you've successfully managed teams and improved customer satisfaction in your previous roles. This will help you stand out as a strong candidate.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Aftersales Manager: Lead Service Excellence & Growth in Bradford

Leadership Skills
People Management
Cost Monitoring
Customer Satisfaction
Coaching Skills
Motor Industry Knowledge
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for the Motor Industry: When writing your application, let us see your enthusiasm for the motor industry shine through. Share any relevant experiences or achievements that highlight your love for cars and customer service.

Highlight Leadership Skills: As an Aftersales Manager, strong leadership is key. Make sure to include examples of how you've successfully led teams in the past. We want to know how you motivate and coach your colleagues to achieve excellence.

Focus on Customer Satisfaction: Customer satisfaction is at the heart of this role. In your application, mention specific strategies you've implemented to enhance customer experiences and how you've measured success in this area.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Vertu Motors plc

✨Know Your Numbers

Make sure you’re familiar with key metrics in the motor industry, especially those related to aftersales. Be ready to discuss how you've previously monitored costs and improved customer satisfaction. This shows you understand the business side of things.

✨Showcase Leadership Skills

Prepare examples that highlight your leadership and people management skills. Think about times when you’ve successfully coached colleagues or led a team to achieve targets. This will demonstrate your capability to lead service excellence.

✨Customer Satisfaction is Key

Be prepared to talk about your approach to ensuring customer satisfaction. Have specific examples ready where you’ve turned around a negative experience or implemented changes that improved service quality. This will resonate well with the interviewers.

✨Research the Company

Take some time to learn about the motor retailer’s values, mission, and recent achievements. This knowledge will help you tailor your answers and show genuine interest in the role, making you stand out as a candidate.

Aftersales Manager: Lead Service Excellence & Growth in Bradford
Vertu Motors plc
Location: Bradford
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  • Aftersales Manager: Lead Service Excellence & Growth in Bradford

    Bradford
    Full-Time
    45000 - 60000 £ / year (est.)
  • V

    Vertu Motors plc

    1000+
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