Company Description Vertu London is a luxury retail brand known for its premium handcrafted products and exceptional in-store experience. Located in the prestigious Knightsbridge area, Vertu London serves discerning clients seeking high-quality, design-led items and personalized service. The company focuses on craftsmanship, innovation, and exclusivity, offering a carefully curated selection of products. Team members are encouraged to deliver outstanding customer care and to represent the brand with professionalism and integrity. Vertu London provides a refined work environment with opportunities to learn about luxury retail and develop strong client relationship skills.
Role Description This is a full-time, on-site Salesperson role based in Knightsbridge. The Salesperson will welcome and engage customers, understand their needs, and provide tailored product recommendations that reflect Vertu London’s luxury positioning. Day-to-day responsibilities include managing the sales process from initial contact to purchase, handling point-of-sale transactions accurately, and maintaining high standards of store presentation. The person in this role will build and nurture long-term client relationships, support visual merchandising, and participate in product and brand training. The Salesperson will also collaborate with colleagues to meet sales targets, support store events, and ensure every visitor receives a premium and professional experience.
Qualifications
- Proven experience in retail or luxury sales, with strong customer-facing and relationship-building skills.
- Ability to communicate clearly and professionally with diverse clients, including strong listening and presentation capabilities.
- Comfort working in a fast-paced, target-driven environment, with sound judgment and attention to detail in all transactions.
- Professional appearance and demeanor, with a focus on delivering discreet, respectful, and inclusive service.
- Strong teamwork and collaboration skills, with the ability to follow store processes and support colleagues as needed.
- Willingness to learn about Vertu London products, luxury market trends, and brand storytelling to enhance the customer experience.
- Basic proficiency with point-of-sale systems and standard retail operations; additional language skills are an advantage.
- Availability to work full-time on-site in Knightsbridge, including weekends and holidays as required.
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