Contract Manager in Slough

Contract Manager

Slough / London / South East
Permanent, Full Time
Salary up to £65,000 DOE + £5,000 Car Allowance or Company EV + Excellent Package

We are working exclusively with a highly reputable and well-established facilities management contractor with over 40 years' experience delivering mechanical and electrical building maintenance services across London and the South East.

Due to continued growth, they are looking to recruit an experienced Contract Manager to take responsibility for a portfolio of commercial building services maintenance contracts.

The successful candidate will oversee a portfolio valued at approximately £3 million–£5 million, covering multiple clients and sites, while managing a team of around eight engineers.

This is a senior, client-facing role combining operational leadership, commercial responsibility and people management. The position would suit someone who takes ownership, leads by example and enjoys balancing operational delivery with client engagement and team development.

The Role

You will take full responsibility for the mobilisation, delivery, performance and profitability of a portfolio of mechanical and electrical building maintenance contracts.

Key responsibilities will include:

• Managing a portfolio of multi-site, multi-client building maintenance contracts valued at approximately £3m–£5m.
• Overseeing contract mobilisation, planned preventative maintenance (PPM), reactive maintenance and additional works.
• Taking full responsibility for P&L performance, budgets, service levels, margins and contract profitability.
• Managing and developing a team of approximately eight engineers, setting clear objectives and driving performance.
• Reviewing engineer reports and approving quotations for remedial and additional works.
• Building strong client relationships through regular site visits, meetings and performance reviews.
• Managing performance against contractual SLAs, KPIs and agreed service standards.
• Identifying opportunities for additional works, variations, service improvements and contract growth.
• Managing subcontractors to ensure works are completed safely, compliantly and to the required standards.
• Taking responsibility for Health & Safety and statutory compliance across the portfolio.
• Ensuring all contractual, operational and compliance documentation is completed accurately and on time.
• Working closely with internal scheduling, operations, finance and HR teams to ensure effective contract delivery.
• Acting as the senior point of escalation for client and operational issues.
• Supporting recruitment, onboarding, induction and development of engineers and direct reports.
• Maintaining high standards of service delivery, client satisfaction and commercial performance.

The portfolio includes commercial offices, science and laboratory facilities, shopping centres and other high-quality commercial environments.

The Person

The successful candidate will:

• Have proven experience managing M&E building maintenance contracts within Hard FM.
• Have experience managing multi-site, multi-client portfolios, ideally valued at £3m–£5m.
• Have strong commercial experience, including P&L ownership, budgeting and contract profitability.
• Have a mechanical and/or electrical building services background, with sound technical knowledge of building services and mechanical plant.
• Have experience managing, supporting and developing engineering teams.
• Be confident managing client relationships and engaging with stakeholders at all levels.
• Have experience managing statutory compliance, PPM delivery, SLAs and KPIs.
• Have strong leadership, organisational and problem-solving skills.
• Be commercially aware, proactive and comfortable taking ownership of operational challenges.
• Be a professional and collaborative manager who leads by example.
• Have excellent written and verbal communication skills.
• Be confident using Microsoft Word, Excel and Outlook.
• Have GCSEs or equivalent in English and Mathematics.
• Hold a full UK driving licence.

Location & Travel

This is a mobile management role covering London and the South East.

You will be expected to attend the Slough head office approximately 1–2 days per week, with the remainder of your time spent visiting clients and managing contracts across the region.

The Package

• Salary up to £65,000 DOE.
• Performance bonus of up to 20%, based equally on P&L performance and KPIs.
• £5,000 car allowance or company electric vehicle (Tesla or Polestar).
• Permanent, full-time position.
• 41.25 hours per week.
• Hybrid working across office and client sites.
• 25 days annual leave plus bank holidays.
• Scottish Widows salary sacrifice pension scheme.
• Company events.
• Wellbeing benefits, including GP appointments for the whole family, with a 24-hour appointment turnaround.
• Cycle to Work Scheme.
• Ongoing training and development.
• Supportive and established management team.
• Genuine opportunities for career progression.