At a Glance
- Tasks: Supervise maintenance works and ensure compliance with industry standards.
- Company: Reputable facilities management contractor specialising in fire and security services.
- Benefits: Competitive salary, 33 days annual leave, healthcare benefits, and ongoing training.
- Other info: Office-based role with genuine progression opportunities.
- Why this job: Join a growing team and make a real impact in safety and security.
- Qualifications: Experience in fire/security service delivery and strong organisational skills.
The predicted salary is between 33113 - 33113 £ per year.
Job Description
- Coordination & Compliance Supervisor
- Chadderton, Oldham – OL9 Permanent, Full Time £33,113 Plus Excellent Package
Our client is a highly reputable and growing facilities management contractor specialising in fire, security and wider maintenance services.
Due to continued expansion, they are looking to recruit a Coordination & Compliance Supervisor to join their team in Chadderton.
The successful candidate will oversee the effective progression of reactive and planned maintenance works, support the service coordination team and ensure jobs are completed in line with contractual SLAs, company procedures and relevant industry standards.
Key Responsibilities
- Oversee reactive service calls from initial logging through to completion.
- Support Service Coordinators and Call Planners with scheduling, job queries and operational issues.
- Ensure jobs are correctly prioritised, allocated and progressed in line with contractual SLAs.
- Monitor jobs marked as in progress or service incomplete, ensuring return visits and remedial works are arranged promptly.
- Review engineer reports and prepare accurate quotations for remedial works, upgrades and variations.
- Track quoted works through approval, planning and completion.
- Provide technical guidance on fire alarms, CCTV, access control and intruder systems.
- Act as an escalation point for complex faults, repeat visits and service delivery issues.
- Ensure planned preventative maintenance visits are scheduled and completed within agreed timescales.
- Monitor breached jobs, escalations and outstanding actions, supporting recovery plans where required.
- Ensure documentation and certificates are uploaded accurately to Alarm Master and relevant client portals.
- Train, coach and support Service Coordinators and Call Planners in systems, processes and best practice.
- Liaise with engineers, customers, suppliers and manufacturers to resolve technical and operational issues.
- Support the sales and commercial teams with technical input for quotations, tenders and new contract mobilisation.
- Ensure compliance with company procedures and relevant fire and security regulations.
Skills and Experience
- Experience within fire and security service delivery, coordination or technical support.
- Good working knowledge of fire alarms, CCTV, access control or intruder systems.
- Experience preparing quotations and reviewing engineer reports.
- Strong understanding of SLAs, KPIs and service delivery processes.
- Confident problem-solving and decision-making skills.
- Excellent organisational and communication abilities.
- Experience supporting or supervising a service desk team.
- Familiarity with Alarm Master or similar service management systems would be advantageous.
- Knowledge of relevant standards, including BS 5839 and NSI requirements, would be beneficial.
Package
- Permanent, full-time position.
- Office-based role in Chadderton.
- Monday to Friday.
- 33 days’ annual leave, including bank holidays.
- Company pension.
- Healthcare benefits.
- Ongoing training and genuine progression opportunities.
Coordination & Compliance Supervisor in Oldham employer: Vertu FM
Join a leading national facilities management contractor known for its excellent reputation and commitment to employee welfare. As a Refrigeration Engineer based in the Home Counties, you will benefit from a competitive salary, generous annual leave, and opportunities for genuine career progression within a supportive work culture that values your expertise and contributions. With a focus on maintaining stable contracts and providing a comprehensive benefits package, this role offers a rewarding environment for skilled professionals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Coordination & Compliance Supervisor in Oldham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Vertu FM looking for candidates who are engaged and informed.
We think you need these skills to ace Coordination & Compliance Supervisor in Oldham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Vertu FM. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Vertu FM
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Vertu FM’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
