At a Glance
- Tasks: Ensure client buildings are safe and compliant while managing records and processes.
- Company: Reputable facilities management contractor with a focus on growth and development.
- Benefits: Up to £33,000 salary, hybrid working, 24 days leave, and training budget.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Take ownership of compliance tasks and make a real difference in building safety.
- Qualifications: Experience in compliance or administration, strong organisational skills, and attention to detail.
The predicted salary is between 40500 - 49500 £ per year.
Job Description
- Compliance/Service Administrator
- Henley-in-Arden
- Salary - Up to £33,000
Permanent, Full Time
Office / Home Working – Hybrid
We are working with a highly reputable facilities management contractor who provide all-round building maintenance services to clients throughout the UK.
Due to continued growth, they are looking to recruit a Compliance/Service Administrator to join their team in Henley-in-Arden.
This is a varied role with genuine ownership, supporting the business to ensure client buildings remain safe, compliant and audit-ready.
You will be responsible for monitoring statutory compliance, managing certificates and remedial actions, maintaining accurate compliance records and supporting the continued improvement of processes and systems.
The Role
- Monitor compliance across client buildings against statutory and contractual requirements, including fire, electrical/EICR, gas and water/Legionella (L8).
- Track planned maintenance and PPM completion against SFG20 and contractual schedules.
- Proactively chase overdue or at-risk compliance tasks.
- Manage statutory certificates and reports, ensuring they are logged, stored and renewed within the correct timescales.
- Track remedial actions following inspections and reports through to completion.
- Maintain accurate compliance information within CAFM and asset management systems.
- Keep asset registers, O&M manuals, RAMS and certificates up to date.
- Maintain engineer competency and training records, including Gas Safe, 18th Edition, IPAF/PASMA and asbestos awareness.
- Monitor qualification and training expiry dates and flag renewals in advance.
- Prepare compliance reports and dashboards for clients and internal management.
- Support Health & Safety and quality administration, including RAMS, permits to work, incident records and audit preparation.
- Support accreditations and audits including Safe Contractor, CHAS and ISO standards.
- Ensure subcontractors have the correct approvals, insurance and certification before attending site.
- Respond to compliance queries from clients, suppliers and internal teams.
- Help identify ways to improve, simplify and automate compliance processes.
- The Person
The successful candidate will
- Have previous experience within a compliance, administration or coordination role, ideally within facilities management, M&E, construction or property.
- Have a good working understanding of statutory compliance within the built environment.
- Be highly organised with excellent attention to detail.
- Be confident working with systems, spreadsheets and compliance data.
- Be comfortable learning new systems and processes.
- Have strong written and verbal communication skills.
- Be confident dealing directly with clients, suppliers and subcontractors.
- Be proactive and comfortable taking ownership of deadlines and outstanding actions.
- Familiarity with SFG20 or CAFM systems would be advantageous.
- An H&S qualification such as IOSH Managing Safely or NEBOSH would be beneficial.
- An interest in automation and process improvement would be advantageous.
- A full UK driving licence would be beneficial for occasional site and client visits.
Package
- Permanent, full-time position.
- Hybrid working based from the Henley-in-Arden office.
- 24 days annual leave plus bank holidays.
- Additional day off for your birthday.
- Annual training budget.
- Ongoing training and development.
- Supportive and collaborative working environment.
- Genuine opportunity to develop beyond a traditional compliance administration role as the business continues to grow.
Compliance/Service Administrator employer: Vertu FM
Join a dynamic and forward-thinking Facilities Management contractor in Newcastle, where you will thrive in a supportive and ambitious work culture. With a focus on employee development, you will benefit from career progression opportunities, a competitive salary, and a comprehensive benefits package, including 28 days of annual leave and a pool vehicle for site visits. This is an excellent opportunity to be part of a growing team that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance/Service Administrator
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Vertu FM looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance/Service Administrator
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Vertu FM. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Vertu FM
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Vertu FM’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
