At a Glance
- Tasks: Lead the launch and scaling of innovative card products in African markets.
- Company: Join Verto, a fintech leader transforming payments for businesses in Emerging Markets.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by improving financial access and customer experiences in emerging markets.
- Qualifications: 6+ years in product management with expertise in launching card products in Africa.
- Other info: Be part of a mission-driven team backed by top investors like Y-Combinator.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
At Verto , we\’re passionate about helping businesses in Emerging Markets reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets.
We believe that where you do business shouldn\’t determine how successful you are or your ability to scale. Millions of companies face long settlement periods, high transaction fees, and challenges accessing liquidity when trading with African businesses. We\’re on a mission to change this by creating equal access to payment and liquidity solutions that are already a given in developed markets.
We\’re not alone in recognising the opportunity and need to solve for emerging markets. Backed by world-class investors, including Y-Combinator, Quona, and MEVP, we power payments for some of the most disruptive start-ups in the world. Our accolades include being voted \’Fintech Start-Up of the Year\’ at the Fintech Awards London 2022 .
Each year, we process billions of dollars of payments, helping businesses save money, automate processes, and grow – but we\’re only just getting started.
We\’re seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions.
In this role you will:
- Develop and execute the strategy for launching and scaling card products tailored to African markets.
- Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards.
- Identify customer pain points and ensure the product delivers an exceptional user experience.
- Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration.
- Stay updated on industry trends and regulatory changes in African markets to keep our card products competitive and compliant.
You\’ll be responsible for:
- Identifying and securing new partners: Identify and sign commercial agreements with the right local partners (processors, acquires, distributors) to enable the product launch.
- Launching New Card Products: Successfully launch a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks.
- Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives.
- Evolving the proposition: Transform the card product from a spending tool into an expense management solution to be used by our strategic enterprise customers.
- Driving geographical expansion: Prepare the Go-to-market strategy for expansion into 2 new African markets in the first 12 months.
- Assuring security and scalability: Define, design and build processes and systems that will allow the product to scale to a multi-million dollar offering while minimising fraud and chargeback losses.
- Enhancing Customer Experience: Maintain a 95% or higher customer satisfaction rate by identifying and resolving friction points in the customer journey.
- Cross-functional collaboration: Ensure alignment across Engineering, Compliance, Design, and Marketing to deliver the product roadmap on time and within scope.
- Market and Compliance Insight: Ensure products comply with financial regulations across African markets and stay ahead of competitor offerings.
- Performance Tracking: Monitor key product metrics and make data-driven decisions to continuously improve the product.
Skills and Qualifications:
- Experience: 6+ years of experience as a Product Manager, with a proven track record of launching card products in African markets.
- Domain Knowledge: Deep understanding of payment products, including virtual and physical cards.
- Technical Proficiency: Familiarity with payment systems, APIs, and card-issuing platforms + mobile-first solutions, and chargebacks and fraud management strategies
- Market Insight: Strong understanding of the African financial ecosystem, including customer behavior, market dynamics, and regulatory requirements.
- Soft Skills: Excellent leadership, communication, and stakeholder management skills.
- Education: Bachelor\’s degree in Business, Computer Science, or a related field. An MBA is a plus.
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Senior Product Manager employer: VertoFX ltd
Contact Detail:
VertoFX ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarize yourself with the specific challenges and opportunities in the African payment landscape. Understanding local market dynamics will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals who have experience launching card products in Africa. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in fintech and payment solutions, particularly those relevant to emerging markets. This knowledge will allow you to speak confidently about innovative strategies during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven product adoption and customer satisfaction in previous roles. Highlighting measurable successes will make you stand out as a candidate.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in launching card products, especially in African markets. Use specific metrics to demonstrate your success and impact in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for emerging markets and how your background aligns with Verto's mission. Mention specific experiences that showcase your ability to drive product strategy and customer experience.
Showcase Relevant Skills: Emphasize your technical proficiency with payment systems and your understanding of the African financial ecosystem. Highlight any experience you have with compliance and regulatory standards in these markets.
Demonstrate Leadership and Collaboration: Provide examples of how you've successfully collaborated with cross-functional teams in the past. Highlight your leadership skills and how you've driven product adoption and customer satisfaction in previous roles.
How to prepare for a job interview at VertoFX ltd
✨Showcase Your Experience with Card Products
Be prepared to discuss your previous experience launching card products, especially in African markets. Highlight specific challenges you faced and how you overcame them, as well as the impact of your work on customer adoption and satisfaction.
✨Demonstrate Cross-Functional Collaboration Skills
Since this role requires working closely with various teams, share examples of how you've successfully collaborated with Engineering, Compliance, Sales, and Marketing in past projects. Emphasize your ability to align different stakeholders towards a common goal.
✨Understand the African Financial Ecosystem
Research the current trends and regulatory landscape in African markets. Be ready to discuss how these factors influence product strategy and customer behavior, and how you would adapt your approach to meet local needs.
✨Prepare for Data-Driven Discussions
Familiarize yourself with key product metrics relevant to card products. Be prepared to discuss how you have used data to make decisions in the past, and how you plan to track performance and iterate on the product post-launch.