Technical Support Engineer
Technical Support Engineer

Technical Support Engineer

Shepperton Full-Time 40000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with technical queries and provide internal sales support.
  • Company: Join a global leader in HVAC and automation manufacturing.
  • Benefits: Competitive salary, company bonus, enhanced pension, and 25 days holiday.
  • Why this job: Make a real impact by solving technical challenges in a dynamic industry.
  • Qualifications: Experience in technical support or sales within HVAC/automation is preferred.
  • Other info: Opportunity for career growth and collaboration with engineering teams.

The predicted salary is between 40000 - 50000 £ per year.

Applications Engineer / Technical Support Engineer / Project Engineer required to join a global, leading HVAC/automation manufacturer.

The Applications Engineer / Technical Support Engineer / Project Engineer will be responsible for supporting clients with technical queries, providing internal sales support as well as attending site to undertake technical surveys focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves.

This Applications Engineer / Technical Support Engineer / Project Engineer will be coming from a strong technical background across the HVAC, controls and/or automation sectors. You will also need to be able to offer capabilities including take-offs, sizing schedules and tender assistance. The position is office-based in Shepperton.

Package

  • £40,000-£50,000
  • Company bonus scheme
  • Enhanced Pension contribution
  • 25 days holiday annually, excluding bank holidays

Applications Engineer / Technical Support Engineer / Project Engineer Role

  • Provide sales support focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves
  • Undertake technical surveys focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves
  • Support customers with product updates, quotes, lifecycle reports
  • Offer assistance to Area Sales Managers including take-offs, sizing, tender assistance
  • Able to travel to Shepperton for an office-based position

Applications Engineer / Technical Support Engineer / Project Engineer Requirements

  • Experience in an Applications Engineer, Technical Support Engineer, Technical Sales, Technical Sales Engineer, Internal Sales Engineer or similar within HVAC, controls and/or automation
  • Strong technical knowledge of HVAC/automation products such as actuators, sensors, valves, dampers or related building services equipment
  • A higher level qualification of HND/HNC or degree would be advantageous
  • Ability to engage with ranging engineering departments
  • Able to travel to Shepperton for an office-based position

Technical Support Engineer employer: Verto People

Join a dynamic and innovative team at a leading global HVAC/automation manufacturer, where your expertise as a Technical Support Engineer will be valued and nurtured. With a strong focus on employee growth, we offer comprehensive training, a supportive work culture, and competitive benefits including a company bonus scheme and enhanced pension contributions. Located in Shepperton, you'll enjoy a collaborative environment that encourages professional development while making a meaningful impact in the industry.
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Contact Detail:

Verto People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the HVAC and automation sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Technical Support Engineer role!

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your technical knowledge of HVAC products. Be ready to discuss how you've tackled technical queries in the past – real-life examples can make you stand out.

✨Tip Number 3

Prepare for those interviews! Research the company and their products thoroughly. Think about how your experience aligns with their needs, especially in supporting clients and providing internal sales support. Confidence is key!

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to showcase your relevant experience in HVAC/automation. Let’s get you that Technical Support Engineer position!

We think you need these skills to ace Technical Support Engineer

Technical Knowledge of HVAC Products
Technical Support Skills
Sales Support Skills
Technical Surveying
Customer Support
Product Lifecycle Management
Communication Skills
Collaboration with Engineering Departments
Problem-Solving Skills
Ability to Travel
Understanding of Building Services Equipment
HND/HNC or Degree Qualification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience with HVAC/automation products and any relevant technical knowledge. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention specific experiences that relate to the job description.

Show Off Your Technical Skills: In your application, be sure to showcase your technical skills related to HVAC/automation. Mention any specific products you've worked with, like sensors or valves, as this will help us see your expertise in action.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!

How to prepare for a job interview at Verto People

✨Know Your HVAC Basics

Make sure you brush up on your knowledge of HVAC systems, including sensors, flow meters, actuators, and valves. Being able to discuss these products confidently will show that you're not just familiar with the terminology but also understand their applications.

✨Prepare for Technical Questions

Expect technical questions that assess your problem-solving skills and product knowledge. Think about common issues clients might face and how you would address them. Practising with a friend or using mock interviews can help you articulate your thoughts clearly.

✨Showcase Your Customer Support Skills

Since the role involves supporting clients with technical queries, be ready to share examples of how you've successfully assisted customers in the past. Highlight your communication skills and ability to simplify complex information for clients.

✨Research the Company Culture

Understanding the company’s values and culture is key. Look into their recent projects or initiatives in the HVAC/automation sector. This will not only help you tailor your answers but also demonstrate your genuine interest in the company.

Technical Support Engineer
Verto People
Location: Shepperton

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