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- Tasks: Support the service team by processing orders and liaising with customers.
- Company: Join a global engineering manufacturer based near Bristol, known for innovation.
- Benefits: Enjoy a competitive salary, 25 days holiday, healthcare benefits, and company equity shares.
- Why this job: Gain valuable experience in a fast-paced environment with full product training provided.
- Qualifications: Administrative background with strong Microsoft Office and communication skills required.
- Other info: Office-based role in Yate; forklift training provided for inventory management.
The predicted salary is between 20000 - 25000 £ per year.
Service Administrator / Administrator required to join a global engineering manufacturer based near Bristol. The successful Service Administrator / Administrator will be supporting the service team by liaising with customers about products and deliveries, processing orders and maintaining records using a powerful CRM system. Full product training provided.
The Service Administrator / Administrator will ideally have an administrative background with strong Microsoft Office skills, excellent communication and customer relationship-building abilities with the ability to prioritise in a fast-paced environment.
Package:
- £23,000-£25,000 (dependent on experience)
- Pension scheme
- 25 days holiday + bank holidays
- Healthcare benefits
- Company equity shares
- Additional benefits
Role:
- Process orders via phone and email
- Prepare and manage service and remedial quotes up to £3,000
- Send, track, and follow up on quotes to ensure timely responses
- Generate job sheets and hand them over to the coordinator upon PO receipt
- Liaise with various engineering departments
- Use a forklift twice a week to move inventory (training provided)
- Office-based in Yate, Bristol
Requirements:
- Experience as a Service Administrator, Administrator, or a similar role
- Proficiency in using a CRM system, SAP, or similar software
- Strong Microsoft Office skills
- Excellent communication and customer relationship-building skills
- Experience in an engineering or manufacturing environment (advantageous)
- Willingness to use a forklift twice a week (training provided)
- Must be able to commute to Yate daily.
Contact Detail:
Verto People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Bristol
✨Tip Number 1
Familiarise yourself with the specific CRM system mentioned in the job description. If you have experience with similar software, be ready to discuss how those skills can transfer to this role.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel and Word, as these will be crucial for managing records and processing orders efficiently.
✨Tip Number 3
Prepare to demonstrate your communication skills by thinking of examples where you've successfully built customer relationships or resolved issues in a fast-paced environment.
✨Tip Number 4
If you have any experience in engineering or manufacturing, make sure to highlight it during your discussions, as it could give you an edge over other candidates.
We think you need these skills to ace Service Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Administrator or in similar roles. Emphasise your proficiency with CRM systems and Microsoft Office, as well as any experience in engineering or manufacturing environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer relationship-building abilities. Mention specific examples of how you've successfully managed orders or liaised with customers in previous roles.
Highlight Relevant Skills: In your application, clearly outline your administrative skills and ability to prioritise tasks in a fast-paced environment. This is crucial for the Service Administrator role, so make it stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Verto People
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Discuss specific tasks you've handled, such as processing orders or managing records, and how these experiences have prepared you for the Service Administrator role.
✨Demonstrate Communication Abilities
Since excellent communication is key for this position, prepare examples of how you've successfully liaised with customers or team members in the past. This will show that you can build strong relationships and handle customer inquiries effectively.
✨Familiarise Yourself with CRM Systems
As the role involves using a powerful CRM system, it’s beneficial to familiarise yourself with similar software beforehand. Be ready to discuss any relevant experience you have with CRM systems or how quickly you can adapt to new technologies.
✨Prepare for Fast-Paced Scenarios
The job requires prioritising tasks in a fast-paced environment. Think of examples where you've successfully managed multiple responsibilities at once, and be prepared to explain how you stay organised and focused under pressure.
