At a Glance
- Tasks: Lead and coordinate field service operations while ensuring top-notch service delivery.
- Company: Join a leading company in gas compression and industrial equipment.
- Benefits: Competitive pay, overtime, comprehensive benefits, and opportunities for growth.
- Other info: Dynamic role with a focus on safety compliance and operational excellence.
- Why this job: Make a real impact by leading a team and enhancing customer relationships.
- Qualifications: 15+ years in field service with strong leadership and technical skills.
The predicted salary is between 74880 - 135600 £ per year.
We are seeking a Service Supervisor to lead and coordinate field service operations across a regional territory. This role combines technical leadership with operational management, overseeing technician scheduling, service delivery, safety compliance, customer relationships, and field performance. The ideal candidate will bring extensive experience with gas compression systems, rotating equipment, and field service operations, while supporting commissioning, diagnostics, troubleshooting, repairs, and technician development across multiple sites.
Key Responsibilities
- Lead and coordinate field technicians across assigned territories
- Schedule service work to maximize efficiency and reduce response times
- Support technician training, development, and major repair decisions
- Monitor service performance, reporting, vehicle costs, and operational KPIs
- Maintain compliance with HSE and company standards
- Build and maintain strong customer relationships while resolving service issues
- Support commissioning, diagnostics, troubleshooting, and repair of gas compression and natural gas processing systems
- Drive service quality, operational performance, and revenue targets
- Manage staffing, performance, and employee development activities
Requirements
- Previous experience as a Service Supervisor, Service Manager, Field Service Supervisor, Compression Supervisor, Senior Field Service Technician, Compressor Specialist, or similar
- 15+ years of field service experience within gas compression or industrial equipment environments
- Strong experience with gas compressors, engines, controls, commissioning, and production equipment
- OEM certifications highly preferred including CAT, Ariel, and Waukesha platforms
- Strong electrical and control panel troubleshooting experience (Murphy, Altronic, Allen Bradley)
- Ability to read schematics, P&IDs, technical manuals, and diagnostics tools
- Experience leading overhauls, startups, commissioning, and field service activities independently
- Familiarity with CAT ET, GERP, emissions testing, laser alignment, and compressor performance analysis
- Strong leadership, communication, and customer management skills
- Valid driver's license required
Service Supervisor in Portsmouth employer: Verto People, Ltd.
Join a dynamic team in Williston, ND, where we prioritise employee growth and development in the field of gas compression systems. As a Service Supervisor, you will benefit from competitive compensation, comprehensive benefits, and a supportive work culture that values safety and operational excellence. Our commitment to fostering strong customer relationships and providing ongoing training ensures that you will thrive in your role while contributing to meaningful projects in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service supervision and field operations. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, such as reports on service performance or customer feedback. This will help demonstrate your experience with gas compression systems and operational management during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Supervisor in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with gas compression systems and field service operations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Supervisor role. Share specific examples of your leadership and technical expertise that align with our needs.
Showcase Your Technical Skills:We’re looking for someone with strong electrical and control panel troubleshooting experience. Make sure to mention any OEM certifications or relevant technical skills in your application to catch our eye!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Verto People, Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of gas compression systems and rotating equipment. Be ready to discuss your hands-on experience with commissioning, diagnostics, and troubleshooting. The more specific examples you can provide, the better!
✨Showcase Your Leadership Skills
As a Service Supervisor, you'll need to demonstrate your ability to lead and coordinate teams. Prepare to share instances where you've successfully managed technicians, improved service delivery, or resolved customer issues. Highlight your leadership style and how it contributes to team success.
✨Understand the Company Culture
Research the company’s values and mission. Understanding their approach to safety compliance and customer relationships will help you align your answers with what they’re looking for. Show them that you’re not just a fit for the role, but also for their culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about their expectations for the Service Supervisor role or how they support technician development.
