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- Tasks: Provide technical support and training for high-precision tooling products across the East Coast.
- Company: Leading manufacturer in CNC machining and advanced manufacturing solutions.
- Benefits: Competitive salary, vehicle allowance, PTO, and comprehensive health benefits.
- Other info: Full product training provided with opportunities for hands-on experience and career growth.
- Why this job: Join a dynamic team and enhance your technical skills while travelling and engaging with customers.
- Qualifications: Experience in field service or technical support within CNC or tooling environments preferred.
The predicted salary is between 80000 - 100000 £ per year.
A leading manufacturer of high-precision tooling solutions supporting CNC machining and advanced manufacturing environments is seeking a Field Service Engineer / Field Service Technician to support distributors and end users across the East Coast, United States.
We welcome applicants with prior field service experience within CNC, tooling, or machine tool environments, as well as candidates from hands-on technical roles in manufacturing or engineering who are looking to move into a customer-facing field service position involving travel and increased technical responsibility. Full product training is provided.
Responsibilities- Provide technical support across a range of high-precision tooling products and machining accessories to distributors and end users across the East Coast.
- Plan and deliver hands-on training sessions for sales teams, distributors, and end users.
- Perform on-site installation, setup, and commissioning of equipment.
- Provide high-level customer support, including troubleshooting and responding to technical inquiries via phone and on-site.
- Maintain accurate service records in CRM systems and support trade shows, demonstrations, and customer-facing events.
- Proven experience in a field service, applications, or technical support role within CNC machining, tooling, or machine tool environments is preferred.
- Strong understanding of CNC equipment, tooling systems, and machining processes, including setup, troubleshooting, and maintenance.
- Willingness to travel regularly to customer sites for installation, training, and technical support.
- Ability to train customers and deliver technical presentations confidently.
- A degree in an engineering discipline is advantageous but not required.
Locations
Applications Technician in Hampshire, Portsmouth employer: Verto People, Ltd.
Contact Detail:
Verto People, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Technician in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC and manufacturing world. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer gig.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with CNC machines or tooling systems. We believe that showing your technical skills in real-life scenarios can really set you apart from the competition.
✨Tip Number 3
Prepare for those interviews! Brush up on your troubleshooting skills and be ready to discuss how you’ve tackled technical challenges in the past. We want you to shine when you talk about your experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see your application come through and can’t wait to help you kickstart your career with us!
We think you need these skills to ace Applications Technician in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field service or technical support roles. We want to see how your skills align with the CNC machining and tooling environments, so don’t hold back on showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Applications Technician role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Your Technical Skills: In your application, be sure to mention any specific technical skills or tools you’ve worked with that relate to CNC equipment and tooling systems. We’re looking for candidates who can hit the ground running, so highlight your expertise!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get your journey started with us!
How to prepare for a job interview at Verto People, Ltd.
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC equipment and tooling systems. Be ready to discuss specific examples from your past experience where you've successfully set up, troubleshot, or maintained machinery. This will show that you’re not just familiar with the concepts but have hands-on experience too.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of times when you've provided excellent customer support. Prepare to share stories about how you handled technical inquiries or training sessions. Highlighting your ability to communicate complex information clearly will definitely impress them.
✨Get Familiar with Their Products
Before the interview, take some time to research the company’s high-precision tooling products. Understanding their offerings will help you answer questions more effectively and demonstrate your genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute to their success.
✨Plan for Travel Questions
Since the job requires regular travel, be prepared to discuss your flexibility and willingness to be on the road. Think about how you manage your time and responsibilities while travelling, and be ready to reassure them that you can handle the demands of the role without any hiccups.