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- Tasks: Lead a team of technicians, ensuring top-notch service and customer satisfaction.
- Company: Join a reputable company focused on boiler and burner service excellence.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make an impact by building long-term customer relationships and mentoring your team.
- Qualifications: 10+ years in service/maintenance with supervisory experience; high school diploma required.
- Other info: Positions available in Tampa, Orlando, Jacksonville, and Thomasville.
The predicted salary is between 42000 - 60000 £ per year.
Service Manager / Field Service Supervisor / Service Department Lead will oversee the daily operations of a regional service department, managing technicians and driving performance across service delivery, safety, and customer satisfaction.
Service Manager / Field Service Supervisor / Service Department Lead will ensure team alignment with SOPs, provide mentorship, and play a key role in developing long-term customer relationships through service agreements.
An ideal Service Manager / Field Service Supervisor / Service Department Lead will bring deep expertise in boiler/burner service and a proven track record in team leadership and operational execution.
Package & Location:
• $70,000 – $100,000
• Full-time schedule: Monday to Friday, 7:30 AM – 4:00 PM
• Locations: Tampa, FL, Orlando, FL, Jacksonville, FL & Thomasville, GA
Service Manager / Field Service Supervisor / Service Department Lead responsibilities:
• Manage daily operations and personnel within the service department, coaching and mentoring team members
• Conduct Quarterly Conversations and performance reviews in line with TTI SOPs
• Deliver high-quality service while upholding company values and customer satisfaction standards
• Oversee scheduling, job planning, resource allocation, and field team coordination
• Build and maintain customer relationships, focusing on equipment longevity and maintenance agreements
• Promote preventative maintenance contracts and support revenue growth through service initiatives
• Support service technician growth through training and development paths
Service Manager / Field Service Supervisor / Service Department Lead requirements:
• High School Diploma or equivalent (post-secondary education a plus)
• Minimum 10 years of service/maintenance experience with fuel-fired boiler and burner equipment
• At least 5 years in a supervisory or management role
• Strong skills in communication, leadership, project scheduling, conflict resolution, and safety management
• Preferred experience with: PLCs, hydronic/steam systems, burner management systems, and gas-oil burner equipment
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Boiler Service Manager employer: Verto People, Ltd.
Contact Detail:
Verto People, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boiler Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in boiler and burner service. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in service management roles. Attend relevant workshops or seminars to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service delivery in your previous roles. Highlighting your leadership skills and operational achievements will be crucial.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our mission and how we operate will allow you to tailor your conversations and show how you align with our goals during the interview process.
We think you need these skills to ace Boiler Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management, particularly with boiler and burner equipment. Emphasise your leadership roles and any relevant achievements that demonstrate your ability to manage teams and drive performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your experience in managing service departments and how you can contribute to customer satisfaction and team development. Be specific about your skills in communication and conflict resolution.
Highlight Relevant Experience: In your application, clearly outline your 10+ years of service/maintenance experience and at least 5 years in a supervisory role. Mention any specific projects or initiatives where you successfully improved service delivery or customer relationships.
Showcase Your Skills: Include a section in your application that lists key skills relevant to the job, such as project scheduling, safety management, and knowledge of PLCs or hydronic systems. This will help the hiring team see your fit for the role at a glance.
How to prepare for a job interview at Verto People, Ltd.
✨Showcase Your Technical Expertise
Make sure to highlight your deep knowledge of boiler and burner service during the interview. Be prepared to discuss specific experiences where you've successfully managed fuel-fired equipment, as this will demonstrate your capability to handle the technical aspects of the role.
✨Emphasise Leadership Skills
Since the role requires strong leadership, share examples of how you've effectively managed teams in the past. Discuss your approach to mentoring technicians and how you've driven performance improvements within a service department.
✨Demonstrate Customer Relationship Management
Talk about your experience in building and maintaining long-term customer relationships. Provide examples of how you've focused on customer satisfaction and how you've promoted preventative maintenance contracts to support revenue growth.
✨Prepare for Behavioural Questions
Expect questions that assess your conflict resolution and safety management skills. Prepare scenarios from your past experiences that illustrate how you've handled challenges in these areas, as this will show your ability to align with company values and standards.
