Inside Sales Representative - Service

Inside Sales Representative - Service

Full-Time 30000 - 40000 € / year (est.) No home office possible
Vertiv

At a Glance

  • Tasks: Drive service sales strategy and maximise opportunities with customers.
  • Company: Join Vertiv, a leader in innovative service solutions.
  • Benefits: Competitive salary, flexible working, and career development opportunities.
  • Other info: Exciting growth potential in a supportive work environment.
  • Why this job: Be part of a dynamic team making a real impact in service sales.
  • Qualifications: Strong communication skills and a passion for sales.

The predicted salary is between 30000 - 40000 € per year.

Working within Vertiv’s Non‑Contract Department, you will be responsible for delivering the company’s service sales strategy to both new and existing customers. This role requires maximising sales opportunities across the existing customer base while proactively developing new business. You will play a key role in driving the growth of non‑contract service revenues across the UK.

Responsibilities

  • Review daily engineer reports and internal inquiries to identify service opportunities.
  • Recommend appropriate service solutions based on identified needs.
  • Create comprehensive project files and quotations based on field engineer findings.
  • Provide lifecycle planning advice, including technical recommendations and budget guidance.
  • Build and maintain strong relationships with existing customers by increasing awareness of Vertiv's full service capabilities.
  • Support both current and prospective customers on technical and project-related matters.
  • Support Area Sales Managers with customer accounts and strategic initiatives as needed.
  • Deliver accurate, professional quotations within established timeframes.
  • Proactively follow up on outstanding quotations through phone and CRM coordination.
  • Log all opportunities and maintain accurate records in Oracle Cloud CRM system.
  • Update leads and project activity weekly to enable accurate forecasting.
  • Submit weekly and monthly order reports and forecasts to management.
  • Ensure all work is administered according to current Service Sales Procedures.
  • Maintain communication with internal departments, external customers, and suppliers.
  • Support integration and cooperation between all sales divisions within Vertiv.
  • Adhere strictly to company Health, Safety.

Inside Sales Representative - Service employer: Vertiv

At Vertiv, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As an Inside Sales Representative in our Non-Contract Department, you will benefit from comprehensive training and growth opportunities, all while working in a supportive environment that values your contributions to driving service sales across the UK. Our commitment to employee well-being and professional development makes Vertiv a rewarding place to build your career.

Vertiv

Contact Detail:

Vertiv Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Inside Sales Representative - Service

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Practice your pitch! You never know when you’ll bump into someone who could help you land that Inside Sales Representative role. Have a quick summary of your skills and experiences ready to go, so you can impress them on the spot.

Tip Number 3

Follow up after interviews or networking events. A simple thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and interested. It’s a small gesture that can make a big difference!

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Inside Sales Representative - Service

Sales Strategy Development
Customer Relationship Management
Technical Recommendations
Quotations Preparation
Lifecycle Planning
Communication Skills
CRM Software Proficiency

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Inside Sales Representative role. Highlight any previous sales experience, especially in service sales, and don’t forget to mention your ability to build strong customer relationships.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Be sure to mention your understanding of service solutions and your proactive approach to sales.

Showcase Your Communication Skills:As an Inside Sales Representative, communication is key. In your application, demonstrate your ability to convey information clearly and professionally. Whether it’s through your writing style or examples of past interactions, let us see your communication prowess!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Vertiv

Know Your Product Inside Out

Before the interview, make sure you understand Vertiv's service offerings thoroughly. Familiarise yourself with their non-contract services and how they can benefit customers. This knowledge will help you answer questions confidently and demonstrate your ability to recommend appropriate service solutions.

Showcase Your Sales Skills

Prepare examples from your past experiences where you've successfully maximised sales opportunities or developed new business. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your ability to drive growth and build strong customer relationships.

Be Ready for Technical Questions

Since the role involves providing lifecycle planning advice and technical recommendations, brush up on relevant technical knowledge. Be prepared to discuss how you would approach specific customer needs and what solutions you would recommend based on your understanding of the industry.

Demonstrate Your Organisational Skills

The job requires maintaining accurate records and managing multiple tasks efficiently. Bring examples of how you've successfully managed projects or used CRM systems in the past. Highlight your attention to detail and ability to follow up on outstanding quotations, as this will show you're organised and proactive.