Customer Engineer Thermal
Customer Engineer Thermal

Customer Engineer Thermal

Chepstow Full-Time 24000 - 36000 £ / year (est.) No home office possible
V

At a Glance

  • Tasks: Support the Thermal maintenance team with hands-on tasks and equipment handling.
  • Company: Join Vertiv, a global leader in empowering technology solutions with $5 billion in sales.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a mission-driven company focused on innovation and customer satisfaction.
  • Qualifications: Must have a clean driving license and a positive attitude; basic health and safety knowledge preferred.
  • Other info: Work may involve heights and confined spaces; PPE is mandatory.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Customer Engineer Thermal role at Vertiv.

At Vertiv, we\’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

To provide hands on support to the Thermal maintenance team by assisting with routine maintenance tasks, equipment handling, site preparation and general laboring duties. This role helps ensure efficient and safe operation of chiller systems and related plant infrastructure.

What will you be doing in our team?

  • Assist with scheduled and reactive maintenance of chillers and associated equipment.
  • Handle tools, materials, and components as directed by the service technicians.
  • Support the technician during tasks such as:
    • Filter changes
    • Coil cleaning
  • Carry out basic cleaning, tidying and cleaning of mechanical plant.
  • Perform manual handling duties, including moving heavy parts and tools.
  • Ensure safe access to equipment by setting up barriers, signage and access platforms.
  • Help monitor inventory and report shortages.
  • Transport parts required to and from site.
  • Follow all health, safety and environmental procedures and report any hazards.

What will make you successful?

  • Capable of manual handling tasks.
  • Clean driving license.
  • Basic understanding of health and safety practices.
  • Willingness to work in plant rooms, roof areas and confined spaces.
  • Positive, proactive attitude and strong work ethic.
  • Reliable, punctual and able to work under supervision.

Working Conditions

  • May involve working at height, in confined spaces and outdoors in various weather conditions.
  • Use of PPE mandatory.
  • Occasional out-of-hours or weekend work may be required to support critical maintenance tasks.

The successful candidate will embrace Vertiv\’s Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals

OUR CORE PRINCALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion

Our Strategic Priorities

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

Our Behaviors

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Appliances, Electrical, and Electronics Manufacturing

Location: Chepstow, Wales, United Kingdom

#J-18808-Ljbffr

Customer Engineer Thermal employer: Vertiv

At Vertiv, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Chepstow that fosters growth and innovation. Our commitment to safety, integrity, and teamwork ensures that every employee feels valued and empowered to contribute to our mission of keeping the world connected. With opportunities for hands-on experience in thermal maintenance and a culture that prioritises professional development, joining our team means being part of a forward-thinking company dedicated to your success.
V

Contact Detail:

Vertiv Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engineer Thermal

✨Tip Number 1

Familiarise yourself with the specific equipment and systems used in thermal maintenance, particularly chillers. Understanding how these systems operate will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Vertiv to gain insights into the company culture and expectations for the Customer Engineer Thermal role. This can provide you with valuable information that may set you apart from other candidates.

✨Tip Number 3

Highlight any relevant hands-on experience you have, especially in maintenance or manual handling tasks. Being able to discuss specific examples of your work ethic and reliability can make a strong impression during the interview process.

✨Tip Number 4

Prepare to discuss health and safety practices in detail, as this is crucial for the role. Showing that you understand the importance of safety protocols will demonstrate your readiness to work in environments that require strict adherence to these guidelines.

We think you need these skills to ace Customer Engineer Thermal

Manual Handling Skills
Basic Mechanical Knowledge
Health and Safety Awareness
Tool Handling Proficiency
Attention to Detail
Teamwork
Problem-Solving Skills
Reliability and Punctuality
Positive Attitude
Ability to Work Under Supervision
Basic Inventory Management
Adaptability to Working Conditions
Effective Communication Skills
Willingness to Work in Confined Spaces

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Engineer Thermal role. Emphasise any hands-on maintenance experience, knowledge of health and safety practices, and your ability to work in various conditions.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your proactive attitude and strong work ethic make you a great fit for Vertiv's team and their mission to empower the future.

Highlight Relevant Skills: In your application, specifically mention your capabilities in manual handling, teamwork, and any experience with chillers or similar equipment. This will demonstrate your readiness for the tasks outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Vertiv

✨Understand the Role

Make sure you have a clear understanding of the Customer Engineer Thermal role. Familiarise yourself with the tasks involved, such as maintenance of chillers and equipment handling. This will help you answer questions confidently and show your genuine interest in the position.

✨Highlight Relevant Experience

If you have any experience with manual handling or working in similar environments, be sure to mention it. Discussing specific examples where you've demonstrated a positive attitude and strong work ethic can set you apart from other candidates.

✨Show Your Safety Awareness

Since safety is a core principle at Vertiv, be prepared to discuss your understanding of health and safety practices. You might want to share any relevant training or experiences that demonstrate your commitment to maintaining a safe working environment.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, opportunities for development, or how the company fosters a customer-first mindset. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Customer Engineer Thermal
Vertiv

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

V
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>