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- Tasks: Join us as a Customer Engineer, handling service activities and installations for switchgear systems.
- Company: Vertiv is a leading provider of critical digital infrastructure and continuity solutions.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, making a real impact in the energy sector while developing your skills.
- Qualifications: You need a Level 3 qualification in electrical or mechanical disciplines and relevant experience.
- Other info: This role includes on-call duties and offers a chance to work on exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
DUTIES & RESPONSIBILITIES
- Undertake standard service activities including load bank and building load test proving, major and minor diesel servicing.
- Carry out contract maintenance and inspection on a planned basis to Vertiv standards.
- Installation of temporary generating plant.
- Identify opportunities for extra works (SQD) and recommendations.
- Remedial work to contract customers either planned repairs or as part of a call out facility.
- Be included on call out rota for 24h response.
- Completion and submission of relevant reports to service administration within a timely manner following all site activity.
- Carry out project surveys and lead projects.
- Installation and commissioning of generator and AMF control systems.
- Provide technical support to Sales Managers on customers' sites and in the back office.
- Fault finding and rectification in both Electrical and Mechanical disciplines in support of field engineering teams when required.
- Servicing of LV switchgear.
- Provide technical telephone support to field engineering teams when required.
- Comply with all Company Health and Safety Requirements.
- Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.
QUALIFICATIONS & EXPERIENCE
- Previous experiences within the generator standby power or related industry.
- National Level 3 qualification in either an electrical or mechanical discipline.
- Experience of Electrical and Mechanical fault finding and rectification.
- Be competent at either intermediate electrical or mechanical works.
- A good understanding of PLC and microprocessor systems.
- A good understanding of IT.
- Experience in servicing LV switchgear would be advantageous.
- Experience in a field operations role.
- Experience of fault finding and rectification.
PERSON SPECIFICATION
- Assertive attitude.
- Self-motivated and results driven.
- Strong communicator.
- Essential Full driving license.
- Above average workplace and personal effectiveness competencies.
Customer Engineer - Switchgear employer: Vertiv
Contact Detail:
Vertiv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer - Switchgear
✨Tip Number 1
Familiarise yourself with the latest technologies in generator systems and switchgear. Being knowledgeable about current trends and innovations in the industry will help you stand out during interviews and discussions with our team.
✨Tip Number 2
Network with professionals in the generator standby power industry. Attend relevant workshops or seminars to meet potential colleagues and learn more about the field, which can give you insights that are valuable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your experience with fault finding and rectification. We appreciate candidates who can demonstrate their problem-solving skills through real-life scenarios, so think of situations where you've successfully tackled challenges.
✨Tip Number 4
Showcase your communication skills by being clear and concise when discussing technical concepts. As a Customer Engineer, you'll need to convey complex information effectively, so practice explaining your past projects to friends or family.
We think you need these skills to ace Customer Engineer - Switchgear
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the generator standby power industry, particularly focusing on your electrical and mechanical qualifications. Emphasise any previous roles that involved fault finding, servicing LV switchgear, or working in field operations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Customer Engineer position. Mention specific duties from the job description, such as your experience with load bank testing or installation of generating plants, to demonstrate your suitability for the role.
Showcase Technical Skills: Highlight your technical skills related to PLC and microprocessor systems, as well as your understanding of IT. Provide examples of how you've applied these skills in previous roles, especially in fault finding and rectification.
Demonstrate Soft Skills: Since strong communication and assertiveness are key for this role, include examples in your application that showcase your ability to communicate effectively with team members and clients, as well as your self-motivation and results-driven attitude.
How to prepare for a job interview at Vertiv
✨Showcase Your Technical Skills
Make sure to highlight your experience with electrical and mechanical fault finding, as well as your understanding of PLC and microprocessor systems. Be prepared to discuss specific examples from your previous roles that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
Since the role involves fault finding and rectification, be ready to share instances where you've successfully resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your problem-solving process.
✨Emphasise Your Communication Skills
As a Customer Engineer, you'll need to communicate effectively with both technical teams and clients. Prepare to discuss how you've successfully collaborated with others in the past, and consider providing examples of how you've conveyed technical information to non-technical stakeholders.
✨Understand the Company's Standards
Familiarise yourself with Vertiv's standards and practices, especially regarding health and safety requirements. Showing that you understand and value these standards will demonstrate your commitment to compliance and quality in your work.
