At a Glance
- Tasks: Maintain and repair cutting-edge thermal management systems in data centres.
- Company: Join a leading tech company focused on innovative thermal solutions.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real difference in data centre efficiency.
- Qualifications: NVQ Level 1 & 2 in Refrigeration and Air Conditioning required.
- Other info: Enjoy a flexible work schedule with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for maintenance and emergency repairs of Vertiv’s Thermal Management products as well as other contracted systems. He/She is required to establish, promote and maintain excellent rapport with all customers, sales managers, distributors and others within the field; maintain ongoing communication with scheduling teams and the line/department Manager.
Responsibilities:
- Respond in a professional manner to all assigned service calls while on duty.
- Perform all work in a safe manner and in accordance with established company safety policy.
- Perform all work using good working practice and current codes of practice/legislation relevant to assigned task.
- Assist in ensuring that the planned maintenance completion rate is maintained at a minimum of 90%.
- Keep scheduling team informed of changes to your schedule and the status of all open jobs.
- Maintain the accuracy of the customer listing by reporting errors with the site change form.
- Close tasks in Oracle Mobile Field Service (MFS) daily and weekly paperwork in a timely, accurate and complete manner.
- Create reports using FieldDB system and ensure regular synchronization.
- Report sales or service leads to the proper department via the correct process.
- Support company vision and management decisions.
- Use email and other Office based programs to maintain/enhance communications processes.
- Ensure that all Vertiv processes are followed.
- Keep company vehicle clean and properly maintained.
- Protect all tooling and company property issued.
- Work as part of the service team and support business needs.
- Take an active role in the callout rota.
Qualifications:
- NVQ Level 1 & 2, or equivalent in Refrigeration and Air Conditioning.
- City and Guilds 2078 or 2079 in Refrigerant Safe Handling, Subscribed to ACRIB.
- Excellent computer skills.
- Previous environmental service experience.
- Excellent customer service skills.
- Self-starter, ability to plan, organize and manage time effectively.
- Clean valid driving license.
Time Travel Needed: 20%
Air Conditioning Service Engineer (Data Center) in Chepstow employer: Vertiv
Contact Detail:
Vertiv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Conditioning Service Engineer (Data Center) in Chepstow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Air Conditioning Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve handled emergency repairs or maintained equipment in the past. Show them you’re not just a technician, but a problem-solver!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
✨Tip Number 4
Don’t forget to check our website regularly for new job postings. We’re always looking for talented individuals like you, and applying directly through us can give you a better chance of landing that dream job!
We think you need these skills to ace Air Conditioning Service Engineer (Data Center) in Chepstow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in air conditioning and thermal management. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Air Conditioning Service Engineer role. Share specific examples of your past work and how it relates to what we do at StudySmarter.
Show Off Your Customer Service Skills: Since this role involves maintaining excellent rapport with customers, make sure to highlight your customer service experience. We love candidates who can communicate effectively and build strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vertiv
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to air conditioning and thermal management products. Familiarise yourself with Vertiv’s offerings and any recent developments in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves maintaining excellent rapport with customers, be prepared to share examples of how you've successfully handled customer interactions in the past. Think about specific situations where you resolved issues or went above and beyond to meet a customer's needs.
✨Demonstrate Team Spirit
This position requires working as part of a service team, so highlight your ability to collaborate effectively. Share experiences where you contributed to a team project or supported colleagues, showing that you're a team player who can adapt to business needs.
✨Be Organised and Proactive
The job demands good time management and organisation skills. Prepare to discuss how you plan and prioritise your tasks, especially when it comes to managing service calls and maintenance schedules. Mention any tools or methods you use to stay organised, as this will reflect your self-starter attitude.