National Account Manager - Enterprise in Bedford

The National Account Manager position is a key role within the Enterprise, Commercial & Light Industrial team, responsible for managing a defined number of high priority accounts within the enterprise market vertical. This includes managing the full portfolio of products (LV Switchgear & Busbar, ACP UPS, ELS, and Thermal Management) that Vertiv sells to Enterprise customers. The primary revenue streams associated with this line of business will hinge on effective engagement within the End-User, Consultant, and Contractor community.

Principal responsibilities include:

• Ensuring continued growth by maximising sales opportunities for new products to these customers.
• Building and maintaining long-term relationships with allocated accounts to ensure high levels of customer satisfaction.
• Promoting Vertiv’s product offerings, focusing on Busbar/Switchgear/ACP Power Products & Thermal Management solutions.
• Informing accounts of new product developments and service offerings applicable to their business.
• Commercially developing and leading new opportunities within the account.
• Engaging with dedicated marketing activities for Vertiv products and services.
• Developing and managing account plans that define the strategy for growing and retaining business.
• Participating in pipeline creation calls, demand generation, and activity planning sessions.
• Monitoring the market, identifying new business opportunities, and promoting them to the business.
• Coordinating presentations to key stakeholders, including organisational capabilities and technical deep-dives.
• Utilising reporting and forecasting platforms to facilitate pipeline discipline and growth.
• Increasing Vertiv’s market share and meeting/exceeding budget numbers in terms of Orders, Sales, GM/EBITDA.

Expectations include:

• Contributing to teamwork and knowledge sharing within the team and organisation.
• Focusing on self-growth and development through participation in meetings and training.
• Being innovative and bringing ideas for improvements.
• Owning your job with sound ethics, responsibility, and discipline.

Experience/Qualifications required:

• Minimum 5 years’ experience in an account management environment.
• Extensive commercial experience to identify and understand customers’ needs.
• Understanding of the enterprise industry and sub-segments.
• Knowledge of LV Switchgear and Busbar, UPS, ELS Topology.
• Experience in commercial negotiations and stakeholder mapping.
• Excellent interpersonal and communication skills.
• Sales background with experience in critical engineering applications.
• Planning, organisational, and leadership skills.
• Ability to work proactively under own initiative and in a team environment.
• Excellent presentation skills and customer service skills.
• Driving License.

Working conditions include travel within the UK & Europe in support of customers and the wider business, occasionally requiring overnight stays outside of the primary territory.