Head of Service Capacity Planning - EMEA in Bedford
Head of Service Capacity Planning - EMEA

Head of Service Capacity Planning - EMEA in Bedford

Bedford Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic manpower planning and optimise workforce across EMEA for service excellence.
  • Company: Join a dynamic team at Vertiv, a leader in innovative service solutions.
  • Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
  • Why this job: Make a real impact by aligning workforce with service demand in a fast-paced industry.
  • Qualifications: Experience in capacity planning and strong analytical skills required.
  • Other info: Work in a multi-country environment with a focus on operational excellence.

The predicted salary is between 43200 - 72000 £ per year.

Vertiv’s Services organisation is seeking a strategic and analytical leader to drive manpower capacity planning across the EMEA region. This role is critical to ensuring our workforce is optimally aligned with service demand across all product lines. The successful candidate will assess and enhance existing planning models, implement improvements, and manage workforce planning processes to support operational excellence and business growth.

Responsibilities

  • Strategic Planning & Model Development
    • Evaluate and enhance existing manpower capacity planning models.
    • Design scalable, data-driven frameworks tailored to EMEA service operations.
    • Align planning methodologies with business growth and service delivery goals.
  • Forecasting & Headcount Management
    • Proactively forecast headcount requirements across product lines and geographies.
    • Conduct scenario planning to support long-term workforce strategies.
    • Ensure alignment between workforce supply and service demand.
  • Workforce Optimisation
    • Monitor workforce utilisation and identify opportunities for efficiency gains.
    • Recommend and implement optimisation strategies to improve productivity.
    • Support initiatives to reduce operational bottlenecks and resource gaps.
  • Stakeholder Collaboration
    • Partner with regional leaders, HR, and service delivery teams to align planning efforts.
    • Facilitate cross-functional discussions to ensure transparency and buy-in.
    • Present insights and recommendations to senior leadership.
  • Reporting & Compliance
    • Develop dashboards and reporting tools for workforce visibility and decision-making.
    • Track key metrics and KPIs to measure planning effectiveness.

Qualifications And Experience

  • Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.
  • Strong analytical skills with proficiency in capacity planning tools, or similar planning tools.
  • Experience working in a multi-country, matrixed organisation.
  • Demonstrated ability to influence and collaborate across functions and seniority levels.
  • Knowledge of workforce optimisation strategies, forecasting techniques, and demand modelling.
  • Excellent communication and presentation skills.
  • Degree in Business, Operations, Engineering, or related field; advanced degree or certification in workforce planning is a plus.

Time Travel Required 10%

Head of Service Capacity Planning - EMEA in Bedford employer: Vertiv

At Vertiv, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our EMEA team thrives in a dynamic environment where strategic thinkers can drive meaningful change, supported by comprehensive employee growth opportunities and a commitment to operational excellence. With a focus on work-life balance and a strong emphasis on professional development, we empower our employees to excel in their roles while contributing to the success of our organisation.
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Contact Detail:

Vertiv Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Service Capacity Planning - EMEA in Bedford

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at Vertiv. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for interviews by diving deep into Vertiv’s services and recent projects. Show us you’re not just another candidate; demonstrate your passion for capacity planning and how you can contribute to our goals.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Vertiv.

We think you need these skills to ace Head of Service Capacity Planning - EMEA in Bedford

Strategic Planning
Analytical Skills
Capacity Planning
Data-Driven Frameworks
Forecasting Techniques
Workforce Optimisation
Stakeholder Collaboration
Cross-Functional Communication
Reporting Tools Development
KPI Tracking
Operational Excellence
Problem-Solving Skills
Influencing Skills
Presentation Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in manpower capacity planning. We want to see how your skills align with the role, so don’t hold back on showcasing your analytical prowess!

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to optimise workforce planning. Use numbers and examples to illustrate how you’ve made a difference in previous positions – we love a good success story!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. A well-structured application makes it easier for us to see why you’re the right fit!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Vertiv

✨Know Your Numbers

Make sure you brush up on your analytical skills and capacity planning tools. Be ready to discuss specific models you've worked with and how they improved workforce alignment. This shows you’re not just familiar with the theory but have practical experience too.

✨Showcase Your Strategic Mindset

Prepare examples of how you've designed scalable frameworks or conducted scenario planning in previous roles. Highlight your ability to align planning methodologies with business growth, as this is crucial for the role.

✨Collaboration is Key

Think about times when you partnered with different teams or stakeholders. Be ready to share how you facilitated discussions and gained buy-in from senior leadership. This will demonstrate your ability to work across functions effectively.

✨Metrics Matter

Familiarise yourself with key metrics and KPIs related to workforce planning. Be prepared to discuss how you’ve tracked these in the past and how they influenced decision-making. This will show that you understand the importance of data in driving operational excellence.

Head of Service Capacity Planning - EMEA in Bedford
Vertiv
Location: Bedford

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