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For Companies At a Glance
- Tasks: Lead and optimise service operations across diverse teams in a global tech environment.
- Company: Join a leading global technology company based in the UK.
- Benefits: Attractive salary, career development opportunities, and a dynamic work culture.
- Why this job: Make a significant impact on service excellence and operational efficiency.
- Qualifications: Extensive experience in post-sales service operations and strong leadership skills.
- Other info: Ideal for those looking to drive process improvements in a fast-paced setting.
The predicted salary is between 43200 - 72000 £ per year.
A global technology company in the UK is seeking an EMEA Service Central Operations Director to optimize service operations across multiple teams. The role involves managing field engineers, ensuring efficient execution of service contracts, and driving process improvements. The ideal candidate will have extensive experience in post-sales service operations, strong leadership skills, and a technical education. This position requires a proven track record in operational performance management and excellent communication skills.
EMEA Service Excellence Director (Revenue & Ops) in Bedford employer: Vertiv
Contact Detail:
Vertiv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Service Excellence Director (Revenue & Ops) in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an EMEA Service Excellence Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its service operations. Understand their challenges and think about how your experience can help them optimise their processes. We want to see you shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows you’re keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that EMEA Service Excellence Director position!
We think you need these skills to ace EMEA Service Excellence Director (Revenue & Ops) in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EMEA Service Excellence Director role. Highlight your experience in post-sales service operations and any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Showcase Your Achievements: When writing your application, don’t just list your responsibilities. Instead, showcase your achievements and how you’ve driven process improvements in previous roles. We love seeing concrete examples of operational performance management!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate good communication skills, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Vertiv
✨Know Your Stuff
Make sure you brush up on your knowledge of service operations and post-sales processes. Familiarise yourself with the company's current service strategies and think about how you can contribute to optimising them.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving process improvements. Be ready to discuss how you've successfully led field engineers or similar teams in the past.
✨Communicate Clearly
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your delivery and ensure you convey your ideas effectively.
✨Demonstrate Operational Performance Management
Be prepared to discuss specific metrics or KPIs you've used to measure operational performance in previous roles. Think about how you can apply these insights to enhance service excellence in the new position.
