At a Glance
- Tasks: Start up, maintain, and repair air conditioning systems in a dynamic environment.
- Company: Join Vertiv, a global leader in technology solutions with a mission to empower the future.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Be part of a 24/7 on-call rota and collaborate with a passionate team.
- Why this job: Make a real impact by keeping critical systems running smoothly for customers worldwide.
- Qualifications: Experience in air conditioning service, strong communication skills, and a valid driving licence.
The predicted salary is between 36000 - 60000 € per year.
Brief Job Description:
Senior Thermal Customer Engineer:
- Responsible for maintenance and emergency repairs of Vertiv’s Thermal Management products as well as other contracted systems. He/She is required to establish, promote and maintain excellent rapport with all customers, sales managers, distributors and others within the field; maintain ongoing communication with scheduling teams and the line/department Manager
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
- Respond in a professional manner to all assigned service calls while on duty.
- Perform all work in a safe manner and in accordance with established company safety policy.
- Perform all work using good working practice and current codes of practice/legislation relevant to assigned task.
- Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.
- Keep scheduling team informed of changes to your schedule and the status of all open jobs.
- Maintain the accuracy of the customer listing by reporting errors with the site change form.
- Close tasks in Oracle Mobile Field Service (MFS) daily and weekly paperwork in a timely, accurate and complete manner.
- Create reports using FieldDB system and ensure regular synchronization.
- Report sales or service leads to the proper department via the correct process.
- Support company vision and management decisions.
- Use email and other Office based programs to maintain/enhance communications processes.
- Ensure that all Vertiv processes are followed.
- Keep company vehicle clean and properly maintained.
- Protect all tooling and company property issued.
- Work as part of the service team and support business needs.
- Take an active role in the callout rota.
Qualifications:
Required/ Minimum Qualifications:
- NVQ Level 1 & 2, or equivalent in Refrigeration and Air Conditioning.
- City and Guilds 2078 or 2079 in Refrigerant Safe Handling, Subscribed to ACRIB.
Additional / Preferred Qualifications:
- Excellent computer skills.
- Previous environmental service experience.
- Excellent customer service skills.
- Self-starter, ability to plan, organize and manage time effectively.
- Clean valid driving license.
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
- None
Time Travel Needed:
- 20%
Air Conditioning Service Engineer (Data Center) in Bedford employer: Vertiv
At Vertiv, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Bedford location provides employees with access to cutting-edge technology and the opportunity to work on impactful projects that keep the world connected. With a strong focus on employee growth, we offer comprehensive training and development programmes, ensuring that our team members are well-equipped to advance their careers while enjoying a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Air Conditioning Service Engineer (Data Center) in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings at Vertiv or other companies.
✨Tip Number 2
Show off your skills! If you’ve got experience with Air Conditioning systems, consider creating a portfolio or a presentation that highlights your past projects and successes. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by researching Vertiv’s products and services. Understand their mission and values, and think about how your experience aligns with what they’re looking for in a Customer Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Vertiv.
We think you need these skills to ace Air Conditioning Service Engineer (Data Center) in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Air Conditioning Service Engineer role. Highlight your relevant experience, especially in technical service or testing environments, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Vertiv and how your skills align with the responsibilities listed in the job description. Keep it engaging and professional.
Showcase Your Technical Skills:Since this role requires experience with Air Conditioning equipment, make sure to mention any specific technical skills or certifications you have. This will help us see that you’re the right fit for the job!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Vertiv
✨Know Your Stuff
Make sure you brush up on your technical knowledge about air conditioning systems, especially those relevant to Vertiv's products. Be ready to discuss your previous experiences in maintenance and emergency repairs, as well as any specific challenges you've faced in the field.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples that showcase your excellent customer service skills. Think of times when you established rapport with clients or resolved issues effectively. This will demonstrate your ability to maintain strong relationships, which is key for the job.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage your time and plan your work. Mention any tools or methods you use to keep track of tasks and schedules, especially in high-pressure situations. This will show that you're a self-starter who can handle the demands of the role.
✨Understand the Company Culture
Research Vertiv’s mission and values before the interview. Be prepared to discuss how your personal values align with theirs, particularly around innovation and customer empowerment. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
