At a Glance
- Tasks: Become a qualified UPS Engineer, handling startups, maintenance, and emergency repairs.
- Company: Join a leading company in power solutions with a focus on customer satisfaction.
- Benefits: Competitive pay, training opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with travel and opportunities for growth in a supportive environment.
- Why this job: Make a real difference by ensuring reliable power solutions for customers.
- Qualifications: Electrical/Electronic Engineering background and experience in technical service required.
The predicted salary is between 30000 - 40000 € per year.
An exciting opportunity to become fully trained and qualified on Vertiv UPS Systems. You will be primarily responsible for startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area, while maintaining active and open dialogue with the service direction team.
Responsibilities:
- Coordinate and run assigned projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget.
- Maintain the accuracy of the customer listing by reporting any issues.
- Assist in ensuring that the planned maintenance completion rate is maintained at a minimum of 90%.
Qualifications:
Required/Minimum Qualifications:
- Electrical/Electronic Engineering or equivalent.
- Experience of working in a technical service or test environment of Electrical/Electronic equipment essential, UPS preferred or associated industries i.e. Power Electronics.
Additional/Preferred Qualifications:
- Computer Literate (All office associated programs such as Word, Excel, Outlook).
- Previous field service experience essential.
- Excellent customer service skills.
- Strong communication skills.
- Self-starter, ability to plan, organize and manage time effectively with an ability to work under pressure.
- Clean, valid driving license.
There will be after hours (post 17:00) and weekend shift requirements, sometimes at short notice. Daily travel to and from customer sites.
Time Travel Needed: 25%
UPS Customer Engineer - Bristol employer: Vertiv Group
As a UPS Customer Engineer in Bristol, you will join a dynamic team that values innovation and excellence in service delivery. Our company fosters a supportive work culture that prioritises employee growth through comprehensive training on cutting-edge UPS systems, ensuring you are well-equipped to excel in your role. With a commitment to maintaining strong customer relationships and a focus on teamwork, we offer a rewarding environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land UPS Customer Engineer - Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. The more connections we make, the better our chances of landing that UPS Customer Engineer role.
✨Tip Number 2
Show off your skills! If you’ve got experience with UPS systems or electrical engineering, don’t be shy about it. Bring examples of your work or projects to interviews to demonstrate your expertise.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for technical roles and practice your answers. We want to show that we can handle pressure and think on our feet, just like we would on the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace UPS Customer Engineer - Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in electrical/electronic engineering and any relevant UPS or power electronics work. We want to see how your skills match the role, so don’t be shy about showcasing your technical service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the UPS Customer Engineer role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Show Off Your Customer Service Skills:Since this role involves maintaining excellent rapport with customers, make sure to highlight any previous customer service experience. We want to know how you’ve gone above and beyond to keep clients happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Vertiv Group
✨Know Your UPS Systems
Make sure you brush up on your knowledge of Vertiv UPS Systems and similar equipment. Familiarise yourself with their functionalities, maintenance procedures, and common issues. This will show your technical expertise and enthusiasm for the role.
✨Demonstrate Customer Service Skills
Since this role involves maintaining excellent rapport with customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or built strong relationships with clients.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to troubleshoot or resolve technical issues under pressure. Highlight your analytical skills and how you approach problem-solving, especially in a field service context.
✨Plan for Flexibility
Given the after-hours and weekend shift requirements, be ready to talk about your availability and willingness to adapt. Show that you're a self-starter who can manage time effectively, even when plans change unexpectedly.
