Inside Sales Representative - Service in Stirling

Inside Sales Representative - Service in Stirling

Stirling Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Drive service sales strategy and maximise opportunities with customers.
  • Company: Join Vertiv, a leader in innovative service solutions.
  • Benefits: Competitive salary, career growth, and supportive team environment.
  • Other info: Dynamic role with opportunities for site visits and collaboration.
  • Why this job: Make an impact by helping businesses thrive with our services.
  • Qualifications: Sales experience and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Working within Vertiv’s Non‑Contract Department, you will be responsible for delivering the company’s service sales strategy to both new and existing customers. This role requires maximising sales opportunities across the existing customer base while proactively developing new business. You will play a key role in driving the growth of non‑contract service revenues across the UK.

RESPONSIBILITIES

  • Review daily engineer reports and internal inquiries to identify service opportunities.
  • Recommend appropriate service solutions based on identified needs.
  • Create comprehensive project files and quotations based on field engineer findings.
  • Provide lifecycle planning advice, including technical recommendations and budget guidance.
  • Build and maintain strong relationships with existing customers by increasing awareness of Vertiv's full service capabilities.
  • Support both current and prospective customers on technical and project-related matters.
  • Support Area Sales Managers with customer accounts and strategic initiatives as needed.
  • Deliver accurate, professional quotations within established timeframes.
  • Proactively follow up on outstanding quotations through phone and CRM coordination.
  • Log all opportunities and maintain accurate records in Oracle Cloud CRM system.
  • Update leads and project activity weekly to enable accurate forecasting.
  • Submit weekly and monthly order reports and forecasts to management.
  • Ensure all work is administered according to current Service Sales Procedures.
  • Maintain communication with internal departments, external customers, and suppliers.
  • Support integration and cooperation between all sales divisions within Vertiv.
  • Adhere strictly to company Health, Safety & Environmental (HSE) policies.
  • Assess and control all risks (health, safety, and environmental) on projects.
  • Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulations is managed and performed in full compliance with the company’s ITC certification program itself.
  • Operate within company ethical business guidelines at all times.
  • When necessary, attend our customer’s sites to undertake site surveys and site meetings.

QUALIFICATIONS

  • A basic understanding of our Vertiv offerings.
  • A basic understanding of the business-critical applications.
  • Excellent Interpersonal and Communication skills.
  • Computer Literate.
  • Understanding of the UK market.
  • Ideally a minimum of 2 years Sales Experience.
  • Valid Driving Licence.
  • Self Disciplined and Motivated.
  • Excellent financial management skills.
  • Excellent organisational and time management skills.
  • Excellent written and verbal communications.
  • Ability to successfully communicate with various departments and personnel in potentially stressful situations.
  • Ability to prioritise.

PHYSICAL & ENVIRONMENTAL DEMANDS

No

TIME TRAVEL REQUIRED

10%

Inside Sales Representative - Service in Stirling employer: Vertiv Group

At Vertiv, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As an Inside Sales Representative in the UK, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to our mission of delivering top-notch service solutions. With a strong emphasis on employee well-being and a commitment to ethical business practices, Vertiv is dedicated to creating a rewarding environment where your contributions truly matter.

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Contact Details:

Vertiv Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Inside Sales Representative - Service in Stirling

Tip Number 1

Get to know the company inside out! Research Vertiv’s services and values so you can speak confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Practice your pitch! Prepare to discuss your sales experience and how it relates to the role. Be ready to share specific examples of how you've maximised sales opportunities in the past.

Tip Number 4

Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Inside Sales Representative - Service in Stirling

Sales Strategy Development
Customer Relationship Management
Quotations and Proposal Creation
Technical Recommendations
Lifecycle Planning
Communication Skills
CRM Software Proficiency (Oracle Cloud)

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Inside Sales Representative role. Highlight any sales experience, especially in service or technical fields, and don’t forget to mention your understanding of the UK market!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our service sales strategy. Be sure to mention any relevant achievements that demonstrate your ability to drive sales.

Show Off Your Communication Skills:Since this role requires excellent interpersonal and communication skills, make sure your application showcases these abilities. Use clear and concise language, and don’t hesitate to include examples of how you've successfully communicated with customers or colleagues in the past.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!

How to prepare for a job interview at Vertiv Group

Know Your Stuff

Make sure you have a solid understanding of Vertiv's service offerings and the UK market. Brush up on their products and services, and think about how they relate to the role. This will help you answer questions confidently and show that you're genuinely interested in the company.

Show Off Your Sales Skills

Prepare examples from your past sales experiences that highlight your ability to identify opportunities and close deals. Think about specific situations where you successfully built relationships with customers or turned a lead into a sale. This will demonstrate your capability to drive growth in non-contract service revenues.

Be Ready for Technical Questions

Since the role involves providing lifecycle planning advice and technical recommendations, be prepared to discuss relevant technical concepts. Brush up on any industry-specific knowledge that could come up during the interview, as this will show your potential employer that you can support customers effectively.

Practice Your Communication Skills

Given the importance of interpersonal and communication skills in this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions under pressure.