At a Glance
- Tasks: Support experienced engineers in maintaining and repairing UPS systems while learning on the job.
- Company: Join a leading tech company focused on critical power solutions.
- Benefits: Gain hands-on experience, earn a qualification, and enjoy a structured training programme.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Kickstart your career in engineering with real-world experience and mentorship.
- Qualifications: Four GCSEs at A-C, including Maths and English; full clean UK driving licence required.
The predicted salary is between 18500 - 25000 £ per year.
An uninterruptible power supply (UPS) apprentice supports experienced engineers with the commissioning, maintenance, and repair of UPS systems and associated battery equipment, while completing a structured technical training programme. The role involves accompanying field service engineers to customer sites, assisting with preventative maintenance visits, fault finding and rectification, and the installation and testing of new UPS systems, ensuring mission‑critical power remains available for customer equipment. Under supervision, the apprentice learns to produce accurate job documentation, maintain tools and test equipment, and follow all health and safety and quality procedures, gradually developing the skills and knowledge required to progress into a fully qualified UPS service engineer or customer service engineer at the end of the apprenticeship.
This apprenticeship will allow you to work alongside UPS Engineers assisting in service activities, whilst completing a qualification to become a qualified UPS Field Service Engineer. This will enhance your understanding of the need for secure power and critical data centre infrastructure, benefitting from hands-on experience in the workplace combined with innovative academic learning.
DUTIES & RESPONSIBILITIES- Undertake and complete successfully the Vertiv training programme
- Undertake a range of tasks suited to the current level of training and development
- Keep and update training records as required within the apprenticeship framework to achieve training targets
- Assist UPS Field Service/Battery Engineers/Technicians in the following service activities:
- Providing a Commissioning, Maintenance and Repair service on UPS equipment supplied or maintained by Vertiv
- Fault finding and rectification
- Carry out contract maintenance and inspection on a planned basis to required standards
- Identify opportunities for extra works and preventative recommendations
- Remedial work to contract customers either as planned work or as a call out facility
- Location: Southampton
- Qualifications: Four GCSEs at A-C or equivalent, with two in Maths and English
- Duration: 4 years
- Must have full clean UK driving license
- Strong focus on customer satisfaction and long-term customer relation building and retention
- Excellent organisational and time management skills
- Excellent written and verbal communications
- Good commercial skills
- Good ICT skills
- Self-motivated and capable of operating with minimal supervision
- Ability to successfully interface with various departments and personnel in potentially stressful situations
- Good mechanical aptitude and sense of ownership
The above duties and responsibilities are intended to describe the general nature and requirements of the position and not intended to be an exhaustive list. In order to achieve business objectives, other duties may be included at the discretion of the department manager.
Apprentice UPS Field Service Engineer in Southampton employer: Vertiv Group
Contact Detail:
Vertiv Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice UPS Field Service Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to current UPS engineers or apprentices on LinkedIn. Ask them about their experiences and any tips they might have. You never know, they might even point you towards job openings!
✨Tip Number 2
Get hands-on experience! If you can, volunteer or take part in workshops related to UPS systems. This will not only boost your skills but also show potential employers that you're genuinely interested in the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to UPS systems and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t hesitate, get your application in today!
We think you need these skills to ace Apprentice UPS Field Service Engineer in Southampton
Some tips for your application 🫡
Show Your Passion for Engineering: When writing your application, let us see your enthusiasm for engineering and technology. Share any relevant experiences or projects that sparked your interest in UPS systems or electrical engineering. We love candidates who are genuinely excited about the field!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your GCSEs, especially in Maths and English, and any skills that align with the job description. We want to see how you fit into our team, so make it personal!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Vertiv Group
✨Know Your UPS Basics
Before the interview, brush up on your knowledge of uninterruptible power supplies and their importance in critical infrastructure. Understanding the basics will help you answer technical questions confidently and show your enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss any past experiences where you've had to troubleshoot or solve problems. Even if it's not directly related to UPS systems, demonstrating your analytical thinking and ability to work under pressure can impress the interviewers.
✨Emphasise Teamwork and Communication
Since you'll be working alongside experienced engineers, highlight your ability to collaborate and communicate effectively. Share examples of how you've worked in teams before and how you handle feedback, as this is crucial in a field service environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, the types of projects you might work on, or how success is measured in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.