At a Glance
- Tasks: Drive the evolution of Oracle EBS Service solutions and enhance global processes.
- Company: Join Vertiv, a leader in IT infrastructure solutions with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment focused on continuous improvement and innovation.
- Why this job: Make a real impact by standardising service processes across regions.
- Qualifications: 5-8 years of Oracle EBS experience and strong analytical skills required.
The predicted salary is between 63000 - 77000 £ per year.
Job Description
The Senior Product Specialist will drive the evolution and standardization of Oracle EBS Service solutions (Service Requests, Service Contracts, Install Base, and Mobile Field Service) by delivering enhancements, supporting complex business requirements, and promoting global process convergence.
- This role can be based in one of our UK offices - London, Southampton or Bedford
- Core Responsibilities
- Product Enhancement & Evolution
- Design and deliver Oracle EBS Service enhancements and process improvements.
- Translate business requirements into scalable and standardized solutions.
- Support Product Owners in defining priorities, scope, and roadmap initiatives.
- Ensure solutions align with global ERP standards and business objectives.
- Standardization & Convergence
- Harmonize regional service processes into global Oracle EBS templates.
- Identify opportunities to reduce customizations and process variations.
- Promote adoption of standardized solutions across regions.
- Expert Functional Support
- Provide expert support for complex or recurring issues.
- Perform root-cause analysis and recommend sustainable solutions.
- Support critical escalations and collaborate with ERP Support teams.
- Convert recurring operational issues into enhancement opportunities.
- Knowledge & Governance
- Create and maintain functional documentation and best practices.
- Share knowledge with support teams and junior specialists.
- Contribute to governance and continuous improvement initiatives.
Qualifications
Experience
- 5–8 years of Oracle EBS functional experience.
- Strong experience with Oracle Service modules, including Service Requests, Service Contracts, Install Base, and Mobile Field Service.
- Experience supporting ERP enhancements, process improvements, and business transformation initiatives in global or multi-regional environments.
Skills
- Deep functional knowledge of Oracle EBS Service processes and configuration.
- Strong analytical and problem-solving capabilities.
- Ability to translate business requirements into scalable ERP solutions.
- Experience working with cross-functional teams in a global environment.
- Effective communication, stakeholder management, and knowledge-sharing skills.
- Professional Attributes
- Convergence and standardization mindset.
- Customer-focused and results-oriented approach.
- Ability to work independently on complex topics.
- Continuous improvement orientation.
- Strong collaboration and mentoring capabilities.
About Us
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES
Safety. Integrity. Respect. Teamwork. Inclusion.
- OUR STRATEGIC PRIORITIES
- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
- VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
- About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.
Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network.
Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries.
Visit Vertiv. com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
Senior Product Specialist - Services in London employer: Vertiv Group
Join our dynamic team at the Campsie site, where we prioritise a culture of safety, efficiency, and continuous improvement. As a Team Leader in the Split and Load department, you will not only enhance your leadership skills but also play a pivotal role in shaping team development and operational excellence. With opportunities for personal growth and a commitment to fostering a supportive work environment, this is an excellent place for motivated individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Specialist - Services in London
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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We think you need these skills to ace Senior Product Specialist - Services in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Vertiv Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Vertiv Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Vertiv Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Vertiv Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
