Service Supply Chain Coordinator in Golborne

POSITION SUMMARY
In this role you will be responsible for controlling and coordinating the company’s service purchasing, inventory and logistics. The inventory aspect revolves primarily around supervision of supply, storage and accessibility of items in order to ensure an adequate supply without excessive oversupply, where the logistics aspect involves the integration of information, transportation, material handling, and packing between the point of origin and the point of consumption in order to meet the requirements of our customers. You will also proactively coordinate and deliver the requirements of the purchasing team.

RESPONSIBILITIES

• This is an extremely busy role where you will be involved in placing orders with suppliers in line with forecasts, our stock and information from the Scheduling team, progress chasing to ensure timely delivery of stock, resolving supplier queries, communicating stock levels.
• To manage your customer’s expectations to the pre-defined levels of service.
• Inventory
  To ensure the ongoing & timely communication with key internal departments. To collect and present qualitative and accurate measurements of our inventory holdings, offering clear visibility to the business. To proactively manage our component replenishment lead times within the KPI’s set. i.e. Minimum system stock levels & availability from suppliers. To control both Vertiv’s returns and defective goods procedures. To assist with our Crash Kit replenishment process. To assist with the management of duplication, obsolescence & non-moving stock. To assist with the company’s asset management & its maintenance. (tools & specialist test equipment) To proactively understand our storage space demands for inventory. To ensure quality management practices are adhered to. To ensure environmental demands are adhered to.
• Logistics
  To control the timely return of our Crash kits. To control our reverse logistics procedure for Non Crash Kit inventory. To assist with monitoring our logistics business partners/solutions, both in terms of performance and cost. Working with the Service Supply Chain Manager you will review our current courier solution/s. You will be responsible for coordinating our internal specialist test equipment loan/hire items being sent and returned to customers. You may also be responsible for coordinating our internal tooling items being sent and returned to engineers.
• Purchasing
  To raise Purchase Orders in a timely manner, updating the system SR’s as necessary. To assist with our cost reduction activities for process improvements, materials & other supply functions, tracking raw material costs and market trends. To aid with reporting on supplier performance, on measurement criteria in accordance with business requirements. To assist with the development of internal systems and procedures, with respect to MRP, stock control and forecasting. To assist with implementation and delivery of a procurement strategy for legacy products. You may also be responsible for proactively controlling our rebates.
• QHSE
  To assist with ensuring that all our suppliers, contractors and subcontractors are vetted, approved and appropriate for use. To assist where possible to minimise gas & electricity consumption, reduce landfill waste and incur no major environmental events. Where possible to increase awareness of the management system and elements of operation. E.g. health and safety and environmental management.
• Reporting
  To assist the National Service Supply Chain Manager with any reporting requirements. Compliance to all/any QHSE requirements. All KPI’s and reports will be discussed and agreed with yourself.

Interactions
Customers, Schedulers, National Service Supply Chain Supervisor, Regional Operations teams, Key Accounts, Technical Support staff, Service Contract Sales, Product Operations, Sub contract Service Providers & Suppliers.

QUALIFICATIONS
Experience of a similar inventory/warehouse/logistics background. Knowledge of basic planning, forecasting and stock projection principles. Awareness of warehouse and logistic processes and procedures. Strong focus on customer satisfaction. Excellent organizational and time management skills. Excellent written and verbal communications. Commercially astute with good negotiation skills. Ability to successfully interface with various departments and personnel in potentially stressful situations.

PHYSICAL & ENVIRONMENTAL DEMANDS
Office based role.

TIME TRAVEL REQUIRED
None.

OUR CORE PRINCIPALS
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES
Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength.

OUR BEHAVIORS
Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development.

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.