EMEA Technical Sales Account Engineer

At Vertiv, we’re on a mission to empower the people that will power the future. We design, manufacture, and service the products and solutions that keep the world connected. We are currently seeking a Technical Sales Account Engineer to join our dynamic team in Piove di Sacco (PD), Italy!

In the Strategic Account Engineer role, you will provide technical support for sales across various Lines of Business in Vertiv for the strategic customers, working as a part of a large team. In this role you will provide Sales with technical support in building proposals, quotes, and tenders, with direct responsibility on local accounts or projects, but also enable the development of technically and price competitive applications for products to fulfil customer requirements where standard products do not fit.

You will need to have the technical competence to understand and demonstrate the Vertiv offering and our capabilities for your specific segment. Your targets will be set to align with the growth expectations of the market and Vertiv's strategic position with the respective accounts. Senior Technical Sales have a key role in Vertiv and consequently we are looking for a highly competent, energetic, and ambitious individual to take on this role within the organization, learn and develop skills across different products, lines of business, customers, and regions.

What kind of work will you be doing?

• Provide complex presales technical support by reviewing the RFx and identifying customer requirements/specifications.
• Coordinate with factory engineering departments for specific technical requests.
• Design and deliver innovative solutions, rethinking current standards and routines to achieve competitive advantages in the market.
• Successfully initiate and sustain the necessary changes, managing internal stakeholders and securing support.
• Evaluate special requests that don’t fit standard solutions and propose complex customizable options (Configure to Order).
• Manage the relationship between the various stakeholder groups in Vertiv (Sales teams, Engineering Teams and others).
• Create and perform product and application presentations for customers and consultants.
• Provide internal trainings for colleagues in Vertiv and external trainings for customers and consultants.
• Manage In-country activities (ICA), related to Application Engineering tasks.
• Anticipate market trends being an Industry expert within the line of business assigned.
• Ensure that any activity, task, and responsibility required is managed and performed in full compliance with the Company Code of Conduct and Trade Compliance.
• Responsible for managing the voice of the customers, attending customer meetings together with Sales.
• Provide feedback to the line of business in Vertiv on how to improve the offering.
• Attend, facilitate and lead events for Vertiv with external customers.
• Expert on multiple products and lines of business in Vertiv.

What will make you successful?

• Solid technical background on the assigned line of business.
• Industry expertise or degree in electrical or mechanical engineering or equivalent.
• Engineering curiosity.
• Passion to learn every single day and stay ahead of the curve.
• You are results oriented.
• Ability to work effectively in the matrix organization.
• Excellent commercial experience to understand and anticipate market trends, and Vertiv’s business environment.
• Minimum of 8 years of proven records in Offering, Engineering, Pre-Sales, Product Marketing Communications and interpersonal skills.
• You are fluent in English and your local language, and ideally speak a 2nd European Language.
• Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation. CAD proficiency is an advantage.
• Previous working experience: experience in products and installation, especially for Datacentre or equivalent.

How do we set you up for success:

• You will become part of the best in class, diverse and vibrant sales community who truly enjoy growing together.
• From your day 1, you will access Vertiv Sales Academy training programs, accelerating your learning, and becoming an expert in our technology, industry trends and learning more on company processes, tools and technical skills.
• You will experience a knowledge sharing culture, also offering learning on the flow webinars, sales podcasts, drop-in learning sessions, along with continuous coaching opportunities and structured two-ways feedback.
• You will count on a deep collaboration with Sales and Engineering teams throughout the entire selling process.
• You may be required to travel abroad from time to time. Travel will occasionally require overnight stays.

If you are the person we are looking for, feel free to apply and let’s start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principles & Behaviours to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.

OUR BEHAVIOURS: Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development.

At Vertiv, we are a company engineered to deliver solutions for critical technologies. We believe that bringing together bright, enthusiastic, and talented people from various backgrounds promotes the birth of new ideas and an exciting energy level. We seek to create an employer of choice environment in terms of promotions, transfers, compensation, benefits, career mentoring, company-sponsored training, tuition assistance and social and recreational programs for our employees.

Vertiv's Equal Employment Opportunity policy ensures that there will be no discrimination or harassment against an employee or applicant on the grounds of race, colour, religion, sex, sexual orientation, gender identity, age, disability, national origin, veteran status or any other factor considered unlawful by applicable laws and regulations.