At a Glance
- Tasks: Deliver exceptional customer service and supervise Front Office and Food & Beverage operations.
- Company: Join Vertiq Hospitality at Four Points Flex by Sheraton London Shoreditch East.
- Benefits: Earn £14.08 per hour, plus exclusive discounts and health benefits.
- Other info: Enjoy ongoing training and great opportunities for career growth.
- Why this job: Be part of a dynamic team and enhance your career in hospitality.
- Qualifications: Strong customer service skills and attention to brand standards.
The predicted salary is between 29200 - 29200 £ per year.
Vertiq Hospitality is seeking a Night Receptionist for Four Points Flex by Sheraton London Shoreditch East. The role involves delivering exceptional customer service and supervising day-to-day operations for both Front Office and Food & Beverage. A strong focus on brand standards and compliance with legal requirements is essential.
The job offers a competitive hourly rate of £14.08 along with exclusive discounts, health & wellbeing benefits, and opportunities for ongoing training and career growth.
Night Front Desk Supervisor – Guest Care & F&B in London employer: Vertiq Hospitality
Vertiq Hospitality is an excellent employer, offering a vibrant work culture at Four Points Flex by Sheraton London Shoreditch East, where team members are valued and encouraged to excel. With competitive pay, exclusive discounts, and a strong commitment to employee wellbeing, staff enjoy numerous opportunities for professional development and career advancement in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Supervisor – Guest Care & F&B in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Four Points or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your personality during interviews! They want to see how you’ll fit into their team. Be yourself, share your passion for customer service, and don’t forget to highlight any relevant experience in F&B or front office roles.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Night Front Desk Supervisor and how you’d handle them. This shows you’re ready for the challenges of the role and understand the importance of brand standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Night Front Desk Supervisor – Guest Care & F&B in London
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond for guests in previous roles!
Emphasise Your Supervisory Experience:If you've supervised teams before, let us know! Detail your leadership style and how you ensure compliance with brand standards and legal requirements. This will show us you're ready for the Night Front Desk Supervisor role.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention the Four Points Flex by Sheraton and how your skills align with their values. We love seeing candidates who take the time to connect their experience with our brand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Vertiq Hospitality
✨Know the Brand Inside Out
Before your interview, make sure you research Vertiq Hospitality and Four Points Flex by Sheraton. Understand their brand values, customer service standards, and what makes them unique in the hospitality industry. This will help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Night Front Desk Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled difficult situations and ensured guest satisfaction, as this will demonstrate your capability in the role.
✨Familiarise Yourself with Compliance Standards
Since the role involves compliance with legal requirements, brush up on relevant regulations in the hospitality sector. Be ready to discuss how you ensure adherence to these standards in your previous roles, showcasing your attention to detail and commitment to safety.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.