At a Glance
- Tasks: Create a welcoming atmosphere for guests and enhance their experience.
- Company: Join the award-winning Bankside Hotel, a top workplace in hospitality.
- Benefits: Enjoy free meals, medical plans, and global discounts after 5 years.
- Other info: Flexible shifts with a supportive team culture.
- Why this job: Be yourself, make an impact, and develop your guest relations skills.
- Qualifications: Good English skills; hotel experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Who we are!
We are looking for a Night Hotel Host to join the team here at Bankside Hotel – voted one of the Best Places to Work in Hospitality for 3 years in a row! This role is 4 days on 4 days off and will equate to working 40 hours a week in 12 hours shifts.
What will you be doing?
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Focus on guest recognition and developing your guest relations skills.
- Work in a fast-paced environment.
- Maintain standards and have great attention to detail.
What do we expect from you?
- Be Natural: We want our people to be themselves, genuine and non-scripted. The only way people can truly be themselves is if they are being themselves. So show us who you really are.
- Good level of English, other languages are an advantage.
- Hotel Opera Experience or some type of a Hotel PMS experience.
- Make It Easy: Be flexible; respond quickly and positively to the changing requirements of the business. Make it easy for our guests, and to our fellow team members, communicate effectively and be creative.
- Feel Empowered: We want our Banksiders to take charge, change the game. Take personal responsibility and initiative to resolve niggles in your own way.
- Belong: Bankside is where we want you to belong, show love towards our guests and their team and understands their individual value within Bankside. Show passion towards product knowledge, our local area and continuously develop this knowledge.
In return for being a great Night Hotel Host we will treat you to benefits such as:
- Complimentary Dry-Cleaned uniform
- A four-week fully paid sabbatical after 5 years at Bankside
- Yearly increase of holiday entitlement to a max of 3 additional
- Free Meals on duty
- Medical Cash Plan
- Discounted Hotel and F&B rates globally with Marriott
- Enhanced Family Friend Policy
Bankside; #whereyoubelong
Front of House Night Hotel Host in London employer: Vertiq Hospitality
At Bankside Hotel, we pride ourselves on being a top employer in the hospitality sector, offering a vibrant work culture where authenticity and personal growth are celebrated. Our Night Hotel Hosts enjoy a supportive environment with flexible shifts, comprehensive benefits including a fully paid sabbatical after five years, and opportunities for professional development, all while being part of a team that values individuality and guest relations. Join us at Bankside, where you truly belong and can make a meaningful impact every night.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Night Hotel Host in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bankside Hotel's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your guest relations skills! Since the role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your chat!
✨Tip Number 3
Be yourself! Bankside wants genuine people, so don’t be afraid to let your personality shine through. Show them who you really are and how you can contribute to their fantastic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bankside family. Let’s get you that Night Hotel Host position!
We think you need these skills to ace Front of House Night Hotel Host in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us who you are and what makes you unique.
Highlight Relevant Experience:Make sure to mention any experience you have with hotel management systems or customer service. If you've worked in a fast-paced environment before, give us the details – we love that!
Show Your Passion:Let us know why you’re excited about this role and what you love about hospitality. A little enthusiasm goes a long way, and we want to see your passion for creating great guest experiences.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy, and we can’t wait to read your application!
How to prepare for a job interview at Vertiq Hospitality
✨Be Yourself
Since the hotel values authenticity, make sure to let your true personality shine through during the interview. Share personal stories that reflect your genuine self and how you connect with guests.
✨Showcase Your Guest Relations Skills
Prepare examples of how you've successfully interacted with guests in previous roles. Highlight any experiences where you went above and beyond to create a welcoming environment or resolve issues.
✨Demonstrate Flexibility
The role requires adaptability, so be ready to discuss times when you've had to think on your feet or adjust to changing circumstances. This will show that you're prepared for the fast-paced nature of the job.
✨Know Your Stuff
Familiarise yourself with the hotel’s offerings and the local area. Being knowledgeable about the hotel and its services will not only impress the interviewers but also demonstrate your passion for the role.
