At a Glance
- Tasks: Keep hotel lobbies and public areas clean and welcoming for guests.
- Company: Join the vibrant team at Bankside Hotel, a top-rated hospitality brand.
- Benefits: Enjoy free meals, medical cash plan, and discounted hotel rates worldwide.
- Other info: Flexible shifts in a dynamic environment with opportunities for career development.
- Why this job: Be part of a passionate team that values authenticity and personal growth.
- Qualifications: No experience needed; just bring a positive attitude and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Public Area Attendant
At Bankside, we sincerely believe that the key to any successful brand is the people behind it.
Our people bring about the magic and make everything real.
If we ensure our people are happy, developed and engaged, they will make sure our guests feel that too, and we consider this feeling, ‘Belonging’.
We are currently looking for a passionate Public Area Attendantto join the team here at Bankside Hotel - Voted one of the 'Best Places to Work Hospitality' 3 years in a row.
Sitting consistentlyin the top tier of all the hotels in London on Trip Advisor, Bankside Hotel is a social hub for anyone, guest or local, with a passion for culture, art and food.
Ifthis sounds like something you'd like to get involved with we would love to hear from you!
What will you be doing?
To keeps all lobbies and public facilities in the hotel, such as main lobby; toilets; ground floor terrace; reception balcony terrace; the front desk; bar; restaurant and meeting rooms in a neat and clean condition as per Standard Operation Procedures.
To keep all staff facilities that are under housekeeping department responsibility in a neat and clean condition as per Standard Operation Procedures.
Public area attendant promotes a positive image of the hotel to guests and must feel confident to be approachable, honest, friendly and able to help any guests that may have queries.
Shift Pattern
8 hours a day, 5 days a week on rotation (early shift from 7 am to 3.30 pm & late shift 2 pm to 10.30pm).
Qualifications & Skills required
- Previous experience in a similar role is desirable but not essential as full training will be give.
- Basic English communication skills.
- Positive attitude.
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Team worker
- Must be able to work within a busy customer orientated environment with the ability to work under pressure and an excellent eye for detail.
Ability to ensure high standards are maintained and exceeded on a daily basis.
What do we expect from you?
- Be Natural
- We want our people to be themselves, genuine and non-scripted.
- We give you the space to be yourself , so show us who you really are!
- A good level of English, other languages are an advantage of course.
- Make It Easy
- Be flexible; respond quickly and positively to the changing requirements of the business.
- Make it easy for our guests, and your fellow team members, communicate effectively and be creative.
- Feel Empowered
- We want our Banksiders to take charge and change the game.
- Take personal responsibility and initiative to resolve niggles in your own way.
- Belong
• Show love towards our guests and your team!
We are looking for someone who understands their individual value within Bankside and who wants to be part of the development of the local area as well as the hotel.
- Show passion towards internal product knowledge, our local area and continuously develop this knowledge.
- In return for being a great Public Area Attendant, we will treat you to benefits such as:
- Complimentary dry-cleaned uniform
- Yearly increase of holiday entitlement to a max of 3 additional
- Free Meals on duty
- Medical Cash Plan
- Discounted Hotel and F&B rates globally with Marriott
- Enhanced Family Friend Policy
- Bankside; #whereyoubelong
- #J-18808-Ljbffr
Contact Details:
Vertiq Hospitality Partners B.V. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vertiq Hospitality Partners B.V.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vertiq Hospitality Partners B.V.
Don't be shy about reaching out to Vertiq Hospitality Partners B.V. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vertiq Hospitality Partners B.V. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vertiq Hospitality Partners B.V.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
