At a Glance
- Tasks: Lead customer onboarding and implement procurement solutions while ensuring client satisfaction.
- Company: Join Vertice, a dynamic company focused on innovative procurement solutions.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Collaborate with diverse clients and teams, influencing product development and customer satisfaction.
- Why this job: Make a real impact by helping clients optimise their procurement processes and drive success.
- Qualifications: 4+ years experience in consulting or project management, with strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Requirements
- At least 4 years of work experience, with 2-3 years of experience in a solution consultant, project management or functional advisory role
- Experience with end-to-end project management, with the ability to manage multiple client engagements simultaneously
- Proven experience consulting on platform integration, offering tailored recommendations for optimising workflows
- Excellent communication and documentation skills, with a strong ability to manage customer relationships and ensure client satisfaction
- A proactive problem solver who takes pride in ensuring smooth implementations with a focus on making customers happy
- (Desirable) Experience with procurement and finance tools like Coupa, SAP Ariba, Oracle, NetSuite, Workday or Sage
- (Desirable) Strong technical skills, comfortable with software configuration, integrations, and familiar with reading JSON and API documentation
- (Desirable) In-depth understanding of B2B procure-to-pay processes and experience working in the procurement space
What the job involves
- You will be part of the solutions consulting team at Vertice and play a critical role in onboarding new customers and leading the implementation process of our procurement orchestration solution.
- You’ll lead customer onboarding and guide clients on how to use our Intake to Procure product and broader platform capabilities to achieve their goals.
- This is a customer-facing role where you will be responsible for technical configuration, customization, implementation and support integration development.
- You'll collaborate closely with customers, customer success teams, and product managers to ensure smooth and effective deployments.
- As Vertice scales, you’ll be working with a wide range of clients across various industries and regions.
- You'll be at the forefront of driving customer satisfaction, helping clients maximize value from our solutions while influencing the future development of our product and our global solutions consulting team.
- Lead onboarding for new customers, with a focus on understanding their procurement processes and creatively configuring the product to solve their challenges.
- Take responsibility for the full end-to-end implementation of our workflows solution, including technical setup and project management to ensure smooth adoption.
- Provide expert guidance on how to integrate and embed Vertice’s workflows and integration products into clients' existing systems and processes.
- Conduct training and Q&A sessions with customers to empower them to use the product independently and confidently.
- Work proactively across multiple customer projects, tracking progress and ensuring timelines are met with minimal oversight.
- Collaborate closely with the Customer Success and product team to ensure our customers are delighted, helping to resolve any issues quickly and efficiently.
- Act as the primary technical contact for customer configuration and customization requests, ensuring that their specific needs are met.
- Provide feedback to Product and Engineering teams, influencing the product roadmap based on customer experiences and requests.
Post-Sales Solutions Consultant in London employer: Vertice
At Vertice, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Post-Sales Solutions Consultant, you will have the opportunity to engage with diverse clients, driving customer satisfaction while enhancing your skills through continuous learning and professional development. Our commitment to employee growth, coupled with a supportive environment, makes Vertice a rewarding place to build your career in procurement solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Post-Sales Solutions Consultant in London
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Vertice.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Post-Sales Solutions Consultant in London
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Vertice:Your cover letter should read like you’re chatting directly to Vertice. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Vertice.
How to prepare for a job interview at Vertice
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Vertice!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Vertice. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Vertice's culture.
