At a Glance
- Tasks: Drive customer retention and growth while managing key accounts in the UK and Spain.
- Company: Join a dynamic team at Vertice, focused on innovation and customer success.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional development.
- Other info: Fast-paced environment that values energy, creativity, and resilience.
- Why this job: Make a real impact by building strong relationships with C-suite stakeholders.
- Qualifications: Experience in account management, fluency in Spanish and English, and strong negotiation skills.
The predicted salary is between 50000 - 70000 £ per year.
Requirements
- Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar)
- Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets
- Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies
- Strong commercial acumen, with the ability to balance customer advocacy and business outcomes
- Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred)
- High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments
- Resourceful, scrappy, and creative - if a playbook doesn’t exist yet, you’re excited to help build it
What the job involves
- As a Vertice Account Manager, you’ll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain.
- This is a high-impact, customer-facing role.
- You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders - all while bringing energy, curiosity, and commercial acumen to every interaction.
- You’ll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice.
- Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships.
- Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice’s commercial goals.
- Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth.
- Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility.
- Develop a deep understanding of each customer’s business, objectives, and challenges to proactively position Vertice’s value in renewal and expansion conversations.
- Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers.
- Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals.
- Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability.
- Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth.
- Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact.
Enterprise Account Manager (Spanish Speaker) employer: Vertice
At Vertice, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration thrive. As an Enterprise Account Manager, you will benefit from extensive professional growth opportunities, a supportive team environment, and the chance to engage with C-suite stakeholders across diverse industries in both the UK and Spain. Our commitment to employee development, coupled with a focus on meaningful customer relationships, makes Vertice a rewarding place to advance your career while making a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Manager (Spanish Speaker)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to show up with questions that demonstrate your interest and understanding of their business. It’s all about making a great impression!
✨Tip Number 3
Practice your pitch! You need to be able to confidently explain how your experience aligns with the role. We suggest rehearsing with a friend or in front of a mirror until you feel like a superstar.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We believe it shows your enthusiasm and keeps you top of mind for the hiring team.
We think you need these skills to ace Enterprise Account Manager (Spanish Speaker)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in customer-facing roles, especially if you've nailed renewals before. We want to see how you've met or exceeded retention targets, so don’t hold back on those success stories!
Speak Our Language:Since this role requires fluency in both Spanish and English, be sure to showcase your communication skills in both languages. If you can explain complex concepts clearly, we want to know about it!
Bring the Energy:We love high energy and enthusiasm! In your application, let us see your passion for driving customer success and commercial growth. Share examples of how you’ve brought positivity to fast-paced environments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Vertice
✨Know Your Numbers
Make sure you can discuss your past successes in detail, especially around renewals and retention targets. Be ready to share specific metrics that demonstrate your impact in previous roles, as this will show your commercial acumen and ability to drive results.
✨Master the Art of Negotiation
Prepare for potential negotiation scenarios by practising how you would approach discussions with C-suite stakeholders. Think about how you can balance customer advocacy with business outcomes, and be ready to articulate your strategies clearly in both Spanish and English.
✨Showcase Your Energy and Resilience
Bring your enthusiasm to the interview! Share examples of how you've thrived in fast-paced environments and how your positive attitude has helped you overcome challenges. This role requires high energy, so let your passion shine through.
✨Understand the Customer's Business
Do your homework on the company and its customers. Be prepared to discuss how you would develop a deep understanding of their objectives and challenges. This will help you position yourself as a trusted advisor who can drive value in renewal and expansion conversations.
