At a Glance
- Tasks: Drive customer retention and growth while managing key accounts in the UK and Spain.
- Company: Join a fast-growing tech company transforming procurement globally.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to shape the future of procurement with a rapidly growing team.
- Why this job: Be a trusted advisor to innovative clients and make a real impact on their success.
- Qualifications: Experience in customer-facing roles and fluency in Spanish and English.
The predicted salary is between 45000 - 55000 £ per year.
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we’re shaping the future of procurement on a global scale.
As a Vertice Account Manager, you’ll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders - all while bringing energy, curiosity, and commercial acumen to every interaction. You’ll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships.
- Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice’s commercial goals.
- Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth.
- Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility.
- Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers.
- Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability.
- Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth.
Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar) is required. Strong commercial acumen, with the ability to balance customer advocacy and business outcomes is essential. Excellent communication skills in Spanish and English are necessary: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred). Resourceful, scrappy, and creative - if a playbook doesn’t exist yet, you’re excited to help build it.
Account Managers/Senior Account Manager employer: Vertice
Vertice is an exceptional employer, offering a dynamic and collaborative work environment that fosters transparency, diversity, and intellectual curiosity. With a focus on hyper-growth and individual impact, employees benefit from competitive salaries, a rewarding commission structure, and meaningful equity options, all while being part of a high-performing team dedicated to reshaping the global B2B economy. Located in London, the company promotes a hybrid work model that enhances learning and mentorship, making it an attractive place for professionals looking to thrive in a fast-paced, innovative setting.
