At a Glance
- Tasks: Drive customer retention and growth while managing key accounts in the UK and Spain.
- Company: Join a forward-thinking tech company focused on innovation and customer success.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Energetic and creative individuals thrive in this fast-paced role.
- Why this job: Make a real impact by building strong relationships with C-suite stakeholders.
- Qualifications: Experience in customer-facing roles and fluency in Spanish and English.
The predicted salary is between 50000 - 65000 € per year.
The Role
As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, customer-facing role. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders – all while bringing energy, curiosity, and commercial acumen to every interaction. You will be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships.
Key Responsibilities
- Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals.
- Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth.
- Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility.
- Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations.
- Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers.
- Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals.
- Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability.
- Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth.
- Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact.
What We're Looking For
- Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar).
- Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets.
- Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies.
- Strong commercial acumen, with the ability to balance customer advocacy and business outcomes.
- Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred).
- High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments.
- Resourceful, scrappy, and creative – if a playbook doesn't exist yet, you're excited to help build it.
Final things to note
Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law.
Senior Account Manager - Spanish Speaking employer: Vertice Technology Inc
At Vertice, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Senior Account Manager, you will benefit from unparalleled opportunities for professional growth while working with innovative clients across the UK and Spain. Our commitment to employee development, coupled with a vibrant team atmosphere, ensures that you will thrive in a role that not only challenges you but also rewards your contributions to our commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Spanish Speaking
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and come up with some great examples of your past successes to share.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the position and keep yourself top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Senior Account Manager - Spanish Speaking
Some tips for your application 🫡
Show Your Energy:We want to see your enthusiasm shine through in your application! Use lively language and examples that demonstrate your passion for customer success and commercial growth. Let us know why you're excited about this role!
Tailor Your Experience:Make sure to highlight your relevant experience in customer-facing roles. We’re looking for specific examples of how you've driven renewals and built strong relationships with C-suite stakeholders. Customise your CV and cover letter to reflect this!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see how you can add value to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Vertice Technology Inc
✨Know Your Customers Inside Out
Before the interview, dive deep into understanding Vertice's customers and their industries. Familiarise yourself with their business objectives and challenges. This will help you demonstrate your ability to act as a trusted advisor and show how you can add value in renewal and expansion conversations.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your experience in driving customer retention and revenue growth. Be ready to discuss specific strategies you've used to negotiate with C-suite stakeholders and how you've successfully closed renewals. This will illustrate your strong commercial judgement and ability to balance customer needs with business outcomes.
✨Practice Your Bilingual Skills
Since this role requires fluency in both Spanish and English, practice articulating complex concepts in both languages. Prepare to explain financial impacts or ROI calculations clearly in both tongues. This will not only showcase your language skills but also your ability to communicate effectively with diverse stakeholders.
✨Bring Energy and Positivity
This role thrives on momentum, so be sure to convey your enthusiasm during the interview. Share stories that reflect your high energy and resilience in fast-paced environments. Employers love candidates who bring positivity and drive, so let your passion for the role shine through!
