At a Glance
- Tasks: Drive customer retention and growth while managing key accounts in the UK and Spain.
- Company: Join a forward-thinking tech company focused on innovation and customer success.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Thriving, energetic culture with a focus on growth and collaboration.
- Why this job: Make a real impact by building strong relationships with C-suite stakeholders.
- Qualifications: Experience in customer-facing roles and fluency in Spanish and English.
The predicted salary is between 50000 - 65000 € per year.
The Role
As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, customer-facing role. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders – all while bringing energy, curiosity, and commercial acumen to every interaction.
You will be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships.
Key Responsibilities
- Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals.
- Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth.
- Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility.
- Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations.
- Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers.
- Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals.
- Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability.
- Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth.
- Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact.
What We're Looking For
- Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar).
- Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets.
- Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies.
- Strong commercial acumen, with the ability to balance customer advocacy and business outcomes.
- Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred).
- High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments.
- Resourceful, scrappy, and creative – if a playbook doesn't exist yet, you're excited to help build it.
Final things to note: Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law.
Senior Account Manager - Spanish Speaking in London employer: Vertice Technology Inc
At Vertice, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment that encourages innovation and collaboration. Located in the vibrant markets of the UK and Spain, we offer a unique chance to engage with forward-thinking clients while enjoying the benefits of a diverse and energetic team dedicated to driving meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Spanish Speaking in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on LinkedIn. The more people you know, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent news, and how they operate in both the UK and Spain. This will help you impress the C-suite stakeholders with your knowledge.
✨Tip Number 3
Showcase your commercial acumen during conversations. Be ready to discuss how you've driven retention and growth in previous roles. Use specific examples to demonstrate your impact and how you can bring that energy to Vertice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Vertice team.
We think you need these skills to ace Senior Account Manager - Spanish Speaking in London
Some tips for your application 🫡
Show Your Energy and Curiosity:When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring that energy to our team. Share examples of how you've driven customer success in the past.
Tailor Your Application:Make sure to customise your application to highlight your experience with C-suite stakeholders and your ability to manage diverse accounts. We love seeing how your skills align with our needs, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your achievements and how they relate to the role. Remember, we’re looking for someone who can communicate effectively with our clients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vertice Technology Inc
✨Know Your Customers Inside Out
Before the interview, dive deep into understanding Vertice's customer base. Familiarise yourself with their business objectives and challenges. This will help you demonstrate how you can add value and drive retention during your discussions.
✨Showcase Your Commercial Acumen
Be ready to discuss specific examples where you've successfully influenced C-suite stakeholders. Prepare to articulate how your actions led to revenue growth or improved customer relationships. This will highlight your ability to balance customer advocacy with business outcomes.
✨Practice Your Bilingual Skills
Since this role requires fluency in both Spanish and English, practice explaining complex concepts in both languages. You might be asked to present a case study or discuss ROI calculations, so being comfortable switching between languages will set you apart.
✨Bring Energy and Positivity
This role thrives on momentum, so convey your enthusiasm during the interview. Share stories that reflect your high energy and resilience in fast-paced environments. Employers love candidates who can bring positivity and drive to their teams!
