At a Glance
- Tasks: Drive customer retention and growth with innovative clients in the UK and Spain.
- Company: Join a forward-thinking company that values energy and curiosity.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Thriving, fast-paced environment with a focus on creativity and resourcefulness.
- Why this job: Make a real impact by building strong relationships with C-suite stakeholders.
- Qualifications: Experience in customer-facing roles and fluency in Spanish and English.
The predicted salary is between 50000 - 65000 £ per year.
The Role
As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, customer-facing role. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders – all while bringing energy, curiosity, and commercial acumen to every interaction. You will be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships.
Key Responsibilities
- Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals.
- Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth.
- Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility.
- Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations.
- Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers.
- Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals.
- Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability.
- Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth.
- Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact.
What We're Looking For
- Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar).
- Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets.
- Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies.
- Strong commercial acumen, with the ability to balance customer advocacy and business outcomes.
- Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred).
- High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments.
- Resourceful, scrappy, and creative – if a playbook doesn't exist yet, you're excited to help build it.
Final things to note: Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law.
Enterprise Account Manager - Spanish Speaking employer: Vertice Technology Inc
At Vertice, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an Enterprise Account Manager, you'll benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that encourages innovation and collaboration. With a focus on meaningful customer relationships and a vibrant team atmosphere in the UK and Spain, you'll find your role both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Manager - Spanish Speaking
✨Tip Number 1
Network like a pro! Reach out to current employees at Vertice on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching Vertice's recent projects and successes. Be ready to discuss how your skills can help drive customer retention and growth. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission!
✨Tip Number 3
Practice your pitch! You’ll need to articulate your value clearly, especially when discussing ROI with C-suite stakeholders. Role-play with a friend or use a mirror to boost your confidence and refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Vertice. Let’s get you that interview!
We think you need these skills to ace Enterprise Account Manager - Spanish Speaking
Some tips for your application 🫡
Show Your Energy:We want to see your enthusiasm shine through in your application! Use lively language and examples that demonstrate your passion for customer success and commercial growth. Remember, this role is all about bringing energy to every interaction!
Tailor Your Experience:Make sure to highlight your relevant experience in customer-facing roles. We’re looking for specific examples of how you've successfully managed renewals and built strong relationships with C-suite stakeholders. Tailoring your application to reflect this will make you stand out!
Bilingual Brilliance:Since this role requires excellent communication skills in both Spanish and English, don’t forget to showcase your proficiency! Include examples where you've effectively communicated complex ideas in both languages, especially in a business context.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Vertice Technology Inc
✨Know Your Customer Inside Out
Before the interview, dive deep into understanding Vertice's customers and their industries. Familiarise yourself with their business objectives and challenges. This will help you demonstrate how you can add value and drive growth during your discussions.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific examples of how you've successfully managed renewals and driven revenue in previous roles. Highlight your ability to negotiate with C-suite stakeholders and how you've balanced customer needs with business outcomes.
✨Practice Your Bilingual Skills
Since this role requires fluency in both Spanish and English, practice articulating complex concepts in both languages. You might be asked to explain a financial impact or ROI calculation, so being comfortable switching between languages is key.
✨Bring Energy and Positivity
This role thrives on momentum, so convey your enthusiasm and resilience during the interview. Share examples of how you've maintained a positive attitude in fast-paced environments and how that has contributed to your success.
