Sales Support Representative

Sales Support Representative

Surrey Full-Time 25000 - 28000 £ / year (est.) No home office possible
Vertical Advantage

At a Glance

  • Tasks: Support sales and purchasing functions, manage orders, and resolve issues efficiently.
  • Company: Global chemicals manufacturer focused on sustainability and innovation.
  • Benefits: 25 days holiday, flexible work options, pension scheme, and cycle to work scheme.
  • Why this job: Join a dynamic team and make a real impact in a global company.
  • Qualifications: Strong communication skills, problem-solving mindset, and attention to detail.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 25000 - 28000 £ per year.

Job Description

Location: Surrey

Hours: Full-time, 37.5 hours/w (Monday–Friday) | 5 days/w in-office

Salary: £25,000 – £28,000

Setup: Full On-site

A global comapny is looking for an order processor to join their team, this company partners with leading suppliers and manufacturers to deliver high-value solutions across various industries. With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence.

Role Overview

The order processor plays a central role in supporting the sales function ensuring smooth day-to-day operations. This role involves handling order processing, managing communications, and resolving issues promptly, while maintaining accurate system records and building strong relationships with stakeholders.

Key Responsibilities

  • Raise purchase orders based on stock levels and customer requirements
  • Monitor and maintain appropriate stock levels in line with policy
  • Resolve issues such as pricing errors, damaged goods, or late deliveries
  • Maintain accurate purchasing records within the ERP system
  • Communicate clearly with internal and external stakeholders
  • Contribute to process improvements and operational efficiency
  • Support cross-functional teams when needed

Requirements

  • Excellent verbal and written communication skills
  • Strong problem-solving skills with a proactive mindset
  • High level of accuracy and attention to detail
  • Comfortable working with numbers (pricing, quantities, percentages)
  • Proficient in Microsoft Office, particularly Word and Excel
  • Willingness to learn internal systems (e.g., ERP, CRM tools)
  • Previous experience in customer service, order processing, sales or administration

Benefits

  • 25-days holiday + bank holidays
  • 4 days in-office, 1 day at home
  • Pension Scheme
  • Cycle to Work Scheme

Sales Support Representative employer: Vertical Advantage

Join a leading global chemicals manufacturer in Surrey, where you will be part of a dynamic team that values sustainability and innovation. With a strong commitment to employee growth, the company offers a supportive work culture, competitive benefits including generous holiday allowance and flexible working arrangements, and opportunities for professional development. Experience a rewarding career in a collaborative environment that prioritises customer service excellence and operational efficiency.
Vertical Advantage

Contact Detail:

Vertical Advantage Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Representative

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their focus on sustainability and innovation, and think about how your skills can contribute to their mission. We want you to shine!

✨Tip Number 3

Practice your communication skills! As a Sales Support Representative, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence and clarity.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Sales Support Representative

Order Processing
Communication Skills
Problem-Solving Skills
Attention to Detail
Accuracy with Numbers
Microsoft Office Proficiency
ERP System Knowledge
Customer Service Experience
Administration Skills
Process Improvement
Stakeholder Management
Proactive Mindset
Cross-Functional Team Support
Willingness to Learn

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Sales Support Representative role. Highlight your relevant experience in customer service and order processing, and don’t forget to showcase your problem-solving skills and attention to detail!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for supporting sales functions and how you can contribute to our operational efficiency.

Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see how you can communicate effectively!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!

How to prepare for a job interview at Vertical Advantage

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent projects. Understanding their focus on sustainability and innovation will help you align your answers with what they care about, showing that you're genuinely interested in being part of their team.

✨Showcase Your Communication Skills

As a Sales Support Representative, communication is key. Prepare examples from your past experiences where you effectively communicated with stakeholders or resolved issues. This will demonstrate your ability to handle the customer-facing aspects of the role.

✨Be Ready with Numbers

Since the role involves working with pricing, quantities, and stock levels, brush up on your numerical skills. Be prepared to discuss how you've managed data in previous roles, and maybe even practice a few calculations to show your comfort with numbers during the interview.

✨Highlight Your Problem-Solving Mindset

Think of specific instances where you’ve tackled challenges or improved processes in your previous jobs. Sharing these stories will illustrate your proactive approach and problem-solving skills, which are crucial for ensuring smooth operations in this role.

Sales Support Representative
Vertical Advantage
Location: Surrey

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