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- Tasks: Process orders and manage communications to ensure smooth operations.
- Company: Global chemicals manufacturer focused on sustainability and innovation.
- Benefits: 25 days holiday, flexible work options, and a pension scheme.
- Why this job: Join a dynamic team and make an impact in a global company.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 25000 - 28000 £ per year.
Location: Surrey
Hours: Full-time, 37.5 hours/week (Monday–Friday)
Salary: £25,000 – £28,000
A global chemicals manufacturer is looking for an order processor to join their team, this company partners with leading suppliers and manufacturers to deliver high-value solutions across various industries. With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence.
Role Overview
The order processor plays a central role in supporting either the sales function (customer-facing) or the purchasing function (supplier-facing), ensuring smooth day-to-day operations. This role involves handling order processing, managing communications, and resolving issues promptly, while maintaining accurate system records and building strong relationships with stakeholders.
Key Responsibilities
- Raise purchase orders based on stock levels and customer requirements
- Liaise with suppliers, third-party warehouses, and hauliers
- Monitor and maintain appropriate stock levels in line with policy
- Resolve issues such as pricing errors, damaged goods, or late deliveries
- Maintain accurate purchasing records within the ERP system
- Communicate clearly with internal and external stakeholders
- Contribute to process improvements and operational efficiency
- Support cross-functional teams when needed
Requirements
- Excellent verbal and written communication skills
- Strong problem-solving skills with a proactive mindset
- High level of accuracy and attention to detail
- Comfortable working with numbers (pricing, quantities, percentages)
- Proficient in Microsoft Office, particularly Word and Excel
- Willingness to learn internal systems (e.g., ERP, CRM tools)
- Previous experience in customer service, order processing, or administration
Benefits
- 25-days holiday + bank holidays
- 4 days in-office, 1 day at home
- Pension Scheme
- Cycle to Work Scheme
Order Processor employer: Vertical Advantage
Contact Detail:
Vertical Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their focus on sustainability and innovation, and think about how your skills as an order processor can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with suppliers and stakeholders, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Processor role. Highlight your experience in order processing, customer service, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application showcases your excellent communication skills. Clear and professional language will go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Vertical Advantage
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the order processor role. Familiarise yourself with the key responsibilities like raising purchase orders and managing communications. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Brush Up on Your Communication Skills
Since this role involves liaising with suppliers and stakeholders, practice your verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially when resolving issues or maintaining relationships. Clear communication is key!
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific instances where you've tackled challenges, such as pricing errors or late deliveries. Think of examples that highlight your proactive mindset and attention to detail. This will show the interviewer that you can handle the fast-paced environment of order processing.
✨Get Comfortable with Numbers
As an order processor, you'll be working with numbers regularly. Brush up on your skills with pricing, quantities, and percentages. You might even want to prepare for some practical questions during the interview to showcase your comfort level with numerical data.
