At a Glance
- Tasks: Be the go-to person for processing customer orders and supplier communications.
- Company: Join a fast-growing FMCG manufacturer with a global presence.
- Benefits: Enjoy a competitive salary, bonuses, and great perks in a supportive environment.
- Why this job: Gain valuable experience in customer service and order management while working collaboratively.
- Qualifications: Must have customer service experience and be proficient in Microsoft Excel and Word.
- Other info: This is an entry-level, full-time position based in Surrey.
The predicted salary is between 20000 - 24000 Β£ per year.
Get AI-powered advice on this job and more exclusive features.
Want to be part a rapidly scaling FMCG manufacturer who have a global footprint?
As the Order Administrator you will be in charge of the accurate processing of orders for the business through communication with customers and suppliers.
The role:
- First point of call for customers and suppliers
- Processing customer orders
- Placing supplier purchase order on our ERP system
- Maintaining stock levels
- Working closely with 3PLs and hauliers
About you:
- Proven background in Customer Service or Order Management
- Proficient in Microsoft Excel and Word.
- Excellent written and spoken communication skills
- A motivated quick learner who thrives in a collaborative environment
Salary – Β£25,000- Β£28,000 + bonus and benefits.
Location- Surrey
If this sounds of interest please apply now !
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service, Administrative, and Supply Chain
-
Industries
Manufacturing and Wholesale Chemical and Allied Products
Referrals increase your chances of interviewing at Vertical Advantage by 2x
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Order Administrator employer: Vertical Advantage
Contact Detail:
Vertical Advantage Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Order Administrator
β¨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what the FMCG manufacturer offers will help you communicate effectively with customers and suppliers, showcasing your knowledge during any discussions.
β¨Tip Number 2
Brush up on your Microsoft Excel skills. Since the role involves processing orders and maintaining stock levels, being proficient in Excel will not only help you stand out but also prepare you for the tasks you'll be handling.
β¨Tip Number 3
Practice your communication skills. As the first point of contact for customers and suppliers, being able to convey information clearly and professionally is crucial. Consider role-playing scenarios with friends or family to build confidence.
β¨Tip Number 4
Network with professionals in the industry. Engaging with others in customer service or order management roles can provide insights into the job and may even lead to referrals, increasing your chances of landing the position.
We think you need these skills to ace Order Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in customer service or order management. Use specific examples that demonstrate your proficiency in Microsoft Excel and Word, as well as your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation and quick learning abilities. Mention how you thrive in collaborative environments and relate this to the role of Order Administrator.
Highlight Relevant Skills: In your application, emphasise your ability to process orders accurately and maintain stock levels. Mention any experience with ERP systems or working with suppliers and 3PLs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Order Administrator role.
How to prepare for a job interview at Vertical Advantage
β¨Showcase Your Customer Service Skills
As an Order Administrator, you'll be the first point of contact for customers and suppliers. Be prepared to discuss your previous experience in customer service, highlighting specific examples where you successfully resolved issues or improved customer satisfaction.
β¨Demonstrate Proficiency in Microsoft Excel and Word
Since the role requires proficiency in Microsoft Excel and Word, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, perhaps by sharing examples of reports you've created or data you've managed.
β¨Understand the Supply Chain Basics
Familiarise yourself with basic supply chain concepts, especially how order processing fits into the larger picture. This knowledge will help you answer questions more effectively and show that you're proactive about understanding the industry.
β¨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Consider asking about the team you'll be working with, the company's growth plans, or how they measure success in the Order Administrator position.