Are you a recent graduate or early-career professional looking to kick-start a career in account management, client services, and customer success while working with some of the UK’s leading retailers and consumer brands? We’re partnering with a fast-growing marketing technology business that helps brands and retailers connect with shoppers through innovative promotional and digital marketing solutions. As the business continues to grow, they’re looking to hire a Graduate Account Executive to support client campaigns, build strong stakeholder relationships, and help deliver an excellent customer experience across a portfolio of accounts.
This is a fantastic opportunity for someone at the start of their career who is eager to learn, enjoys working in a fast-paced environment, and wants exposure to both commercial and customer-facing responsibilities within a growing business.
The Opportunit
yAs a Graduate Account Executive, you’ll support retail and brand clients throughout the lifecycle of promotional campaigns, gaining hands-on experience in client services, campaign delivery, and account management. You’ll work closely with teams across Customer Success, Commercial, Operations, and Technical, helping to coordinate campaigns, solve client issues, analyse performance, and ensure a seamless service experience. This role offers excellent development for someone who wants to build a long-term career in Account Management, Client Services, or Customer Success
.
Responsibilitie
- s:Support the day-to-day management of client and retailer accoun
- tsHelp coordinate the setup, execution, and delivery of promotional campaig
- nsBuild strong working relationships with clients and internal stakeholders through proactive communicati
- onWork closely with cross-functional teams to ensure campaigns run smoothly and on ti
- meAssist with campaign reporting, performance analysis, and client updat
- esInvestigate and resolve campaign or operational issues in a timely mann
- erSupport onboarding, training, and ongoing account support for clien
- tsAssist with commercial administration, including purchase orders and invoicing process
- esMaintain accurate campaign, client, and operational data across internal syste
- msProvide a high level of customer service and ensure clients have a positive experience throughout the campaign lifecyc
- leIdentify opportunities to improve internal processes and ways of worki
ng
Requiremen
- ts:A recent graduate or someone with early experience in customer service, account support, administration, operations, or client-facing ro
- lesStrong organisational skills and the ability to manage multiple priorit
- iesExcellent communication skills and confidence building relationships with stakehold
- ersA proactive, positive attitude with a willingness to le
- arnGood attention to detail and strong problem-solving ski
- llsComfortable working with data, reporting, and administrative proces
- sesProficiency in Microsoft Office / Microsoft
- 365An interest in developing a career in Account Management, Client Services, or Customer Succ
ess
What’s In It For
- You?Hybrid working environ
- mentThe opportunity to work with major UK retailers and household consumer br
- andsExcellent training and development within a fast-growing technology busi
- nessClear progression into Account Management or Customer Success r
- olesExposure to client management, campaign delivery, commercial operations, and stakeholder manage
- mentA collaborative and supportive team environment where you can learn and
