Consumer Insights & Transformation Lead in London

Consumer Insights & Transformation Lead in London

London Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
Vertical Advantage

At a Glance

  • Tasks: Lead a team to drive consumer insights and transformation initiatives.
  • Company: Globally recognised insights and analytics business with leading consumer brands.
  • Benefits: Competitive salary, professional development, and the chance to influence strategic decisions.
  • Other info: Opportunity for significant career growth and to work with innovative tools and technologies.
  • Why this job: Shape the future of insights delivery and make a real impact in a dynamic environment.
  • Qualifications: Experience in market research, team leadership, and driving transformation initiatives.

The predicted salary is between 70000 - 90000 £ per year.

We are partnering with a globally recognised insights and analytics business that works with leading consumer brands to better understand and influence shopper behaviour. As the organisation continues to expand internationally, the insights function is undergoing significant evolution. With growing demand, increasing complexity, and a focus on operational excellence, the business is looking for a Consumer Insights & Transformation Lead to drive both team performance and continuous improvement across the European insights function.

This role offers a unique opportunity to combine people leadership, insight delivery, and transformation, helping shape the future operating model of a high-performing international team.

The Opportunity:

This is a highly visible leadership position within the organisation, responsible for leading a team of five researchers while driving initiatives that improve efficiency, scalability, and overall delivery excellence. You will work closely with senior stakeholders across the business to identify opportunities for improvement, implement new ways of working, embed tools and technologies, and support the ongoing transformation of the insights function.

The successful candidate will be equally comfortable leading people, managing change, influencing stakeholders, and delivering impactful consumer insights.

Key Responsibilities:
  • Lead, mentor, and develop a team of five researchers across the European insights function
  • Drive a culture of continuous improvement, innovation, and operational excellence
  • Identify opportunities to improve workflows, processes, and delivery frameworks across the insights team
  • Lead and support transformation initiatives focused on improving efficiency, scalability, and team effectiveness
  • Partner with senior leadership to evolve the structure, capabilities, and operating model of the insights function
  • Champion the adoption of new tools, technologies, and AI-enabled approaches to insight generation and delivery
  • Manage multiple research workstreams, ensuring projects are delivered on time and to a high standard
  • Coach team members on insight generation, storytelling, stakeholder management, and commercial impact
  • Act as a key partner to stakeholders, influencing decision-making through high-quality insights and recommendations
  • Monitor team performance, resource allocation, and productivity to ensure consistent delivery excellence
  • Support change management initiatives and help embed new processes and ways of working across the team
Requirements:
  • Significant experience within market research, consumer insights, analytics, or customer intelligence environments
  • Previous experience leading, developing, and mentoring high-performing teams
  • Demonstrable experience driving transformation, process improvement, change management, or operational excellence initiatives
  • Experience improving team effectiveness, delivery models, operating frameworks, or stakeholder engagement processes
  • Strong stakeholder management skills with the ability to influence across multiple levels of an organisation
  • Excellent storytelling and communication skills, translating complex data into actionable business recommendations
  • Comfortable operating within evolving environments where change, growth, and continuous improvement are key priorities
  • Experience implementing new technologies, automation, AI tools, or scalable ways of working would be highly advantageous
Why This Role?

This is an opportunity to play a pivotal role in the evolution of a globally recognised insights business. You will lead a talented team, influence strategic decisions, and drive meaningful transformation initiatives that shape how insights are delivered across the organisation. For candidates who enjoy balancing people leadership, operational improvement, and business impact, this offers a rare opportunity to leave a lasting mark on a growing international function.

Consumer Insights & Transformation Lead in London employer: Vertical Advantage

Join a globally recognised insights and analytics business that champions innovation and operational excellence. As a Consumer Insights & Transformation Lead, you will thrive in a dynamic work culture that prioritises continuous improvement and employee development, offering unique opportunities to mentor a talented team while influencing strategic decisions. With a focus on collaboration and the adoption of cutting-edge technologies, this role not only allows for personal growth but also enables you to make a significant impact on the future of consumer insights across Europe.

Vertical Advantage

Contact Details:

Vertical Advantage Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Consumer Insights & Transformation Lead in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice your storytelling skills! Be ready to share examples of how you've led teams, driven transformation, and delivered impactful insights. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Consumer Insights & Transformation Lead in London

People Leadership
Team Development
Continuous Improvement
Operational Excellence
Stakeholder Management
Change Management
Process Improvement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Consumer Insights & Transformation Lead role. Highlight your leadership experience, transformation initiatives, and any relevant tools or technologies you've worked with.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven change and improved team performance in previous positions. Make it personal and engaging!

Showcase Your Storytelling Skills:Since storytelling is key in this role, demonstrate your ability to translate complex data into actionable insights. Use clear and concise language in your application to show us you can communicate effectively with stakeholders.

Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and stands out in our system. Plus, it’s super easy to do!

How to prepare for a job interview at Vertical Advantage

Know Your Insights

Make sure you’re well-versed in the latest trends and methodologies in consumer insights and analytics. Brush up on case studies or examples where you've successfully influenced shopper behaviour, as this will show your depth of knowledge and practical experience.

Showcase Leadership Skills

Prepare to discuss your experience in leading and mentoring teams. Think of specific instances where you’ve driven transformation or improved team performance. Highlight how you’ve fostered a culture of continuous improvement and innovation within your previous roles.

Master Stakeholder Management

Be ready to talk about your approach to managing and influencing stakeholders. Share examples of how you’ve effectively communicated complex insights to different levels of an organisation, ensuring your recommendations were actionable and impactful.

Embrace Change and Technology

Since this role involves driving transformation, be prepared to discuss your experience with implementing new tools and technologies. Talk about any AI-enabled approaches you’ve used in insight generation and how they improved efficiency or scalability in your previous projects.