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- Tasks: Coordinate supply chain processes and support daily operations for efficiency.
- Company: Join a dynamic team in Sutton, UK, focused on supply chain excellence.
- Benefits: Enjoy hybrid working, 25 days annual leave, and a competitive benefits package.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Experience in supply chain or logistics, strong IT skills, and excellent communication required.
- Other info: Opportunity to work on projects related to compliance, performance optimisation, and sustainability.
The predicted salary is between 28800 - 42000 £ per year.
This range is provided by Vertical Advantage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Vertical Advantage
Customer Logistics Co-ordinator (UK)
The Role
As part of an exciting period of growth, we are restructuring our Supply Chain function to strengthen our operations and enhance service delivery. We’re now seeking a Customer Logistics Co-ordinator to join our UK Logistics team.
Based in our UK office, this role will be central to ensuring smooth and efficient customer service and delivery operations across the UK. You’ll act as the first point of contact for customers and logistics partners, providing exceptional service and managing the full customer order process from start to finish.
Working within a fast-paced, outsourced supply chain network, you’ll collaborate closely with internal and external stakeholders, ensuring customer expectations are consistently met. You’ll also support the sales team by maintaining strong communication channels and contributing to process improvements that drive efficiency and service quality.
Key Responsibilities
- Manage the end-to-end customer order process and act as the primary point of contact for all UK customer queries.
- Provide order management and customer service support to the UK customer base.
- Liaise with manufacturing sites, warehouses, and transport partners to maintain strong working relationships and ensure smooth operations.
- Oversee daily relationships with hauliers, addressing service issues, identifying trends, and implementing preventative measures to improve performance.
- Collaborate with the UK Sales Team on promotional planning, order phasing, and stock management.
- Monitor and report on KPIs, working with suppliers to drive consistency and continuous service improvement.
- Partner with internal stakeholders to review customer order requirements and identify efficiency opportunities across the supply chain.
Ideal Candidate Profile
- Educated to degree level or with equivalent relevant experience.
- Quick to learn and adapt, able to perform under pressure and within tight timeframes.
- Excellent communicator, capable of building effective relationships with both internal teams and external partners.
- Highly detail-oriented, organised, and methodical in approach.
- Skilled at prioritising tasks and managing multiple responsibilities in a fast-moving environment.
- Self-motivated, driven, and proactive in seeking improvements.
- A collaborative team player with a strong work ethic and commitment to excellence.
Seniorities
- Associate
Employment type
- Full-time
Job function
- Supply Chain
Industries
- Food and Beverage Manufacturing and Food and Beverage Retail
Location: London, England, United Kingdom
Note: This description reflects the job posting and its content as provided.
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Contact Detail:
Vertical Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Familiarise yourself with the supply chain model and key partners relevant to our industry. Understanding the specific dynamics of sectors like Food & Nutrition or Pharmaceuticals can give you an edge in discussions during interviews.
✨Tip Number 2
Build your network by connecting with professionals in logistics and supply chain management. Engaging with industry groups on platforms like LinkedIn can help you gain insights and potentially get referrals for the role.
✨Tip Number 3
Brush up on your data analysis skills, especially in Excel. Being able to demonstrate your ability to analyse trends and performance metrics will be crucial in showcasing your fit for the role.
✨Tip Number 4
Prepare to discuss examples of how you've resolved operational issues in past roles. Highlighting your problem-solving skills and ability to work under pressure will resonate well with our team.
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Logistics Coordinator position. Highlight key responsibilities and requirements that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in supply chain, logistics, or international trade. Emphasise your organisational skills, attention to detail, and any specific IT skills, particularly in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the supply chain model and your ability to build strong relationships with partners and stakeholders. Use specific examples from your past experiences to demonstrate your problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Vertical Advantage
✨Understand the Supply Chain Model
Before the interview, make sure you have a solid grasp of the supply chain model relevant to the company. Familiarise yourself with their key partners and internal processes, as this will demonstrate your proactive approach and genuine interest in the role.
✨Showcase Your Communication Skills
Since the role involves building relationships with various stakeholders, be prepared to discuss your communication style. Share examples of how you've effectively coordinated with suppliers or internal teams in the past, highlighting your ability to resolve issues and enhance service levels.
✨Prepare for Data Analysis Questions
Given the emphasis on data analysis in this role, brush up on your skills with Microsoft Excel and be ready to discuss how you've used data to identify trends or improve performance in previous positions. Consider bringing examples of reports or analyses you've conducted.
✨Demonstrate Your Problem-Solving Abilities
The interviewer will likely want to know how you handle operational issues. Prepare to share specific instances where you've taken ownership of a problem, detailing the steps you took to resolve it and the impact of your actions on the overall supply chain process.
