Vertical Advantage, a long-established premium wines and spirits importer, seeks a Customer Service Team Leader in London to oversee daily operations and drive service excellence for a portfolio of world-renowned brands. Lead a motivated team, ensure accurate order processing, meet deadlines, and deliver outstanding customer service across national accounts and retailers.
You’ll collaborate with Finance, Marketing and Sales to implement improvements, produce KPI reports, and support recruitment,
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Lead Customer Service Team for Premium Wines employer: Vertical Advantage
Join a prestigious company with over 150 years of heritage, where you can lead a motivated customer service team dedicated to delivering excellence for world-renowned wine and spirits brands. With a strong focus on employee growth and a collaborative work culture, this role offers the opportunity to make a significant impact while enjoying competitive benefits in the vibrant city of London. Experience a unique blend of tradition and modern operational excellence as you develop your career in a supportive environment.
