At a Glance
- Tasks: Manage customer orders and ensure top-notch service from start to finish.
- Company: Join a respected international consumer goods company with iconic brands.
- Benefits: Competitive salary, hybrid working, and valuable experience in supply chain.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Perfect for those who love customer service and want to make an impact.
- Qualifications: Experience in customer service or supply chain, strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
6-Month Fixed-Term Contract
We are partnering with a highly respected international consumer goods company whose products are enjoyed by millions of consumers every day. With a portfolio of iconic brands, a strong reputation for innovation, and a collaborative culture, this organisation offers an excellent opportunity to gain valuable experience within a dynamic supply chain function.
This is an ideal role for someone with customer service, logistics, supply chain, or order management experience who enjoys working cross-functionally, building strong relationships, and delivering exceptional service.
Key Responsibilities- Manage customer orders from receipt through to delivery, ensuring the highest levels of service are maintained.
- Act as a key point of contact for customers, resolving queries, shortages, returns, and distribution issues.
- Build strong relationships with internal commercial teams, logistics providers, and external customers.
- Support invoicing, claims management, stock movements, and SAP administration activities.
- Maintain accurate data across customer portals, internal systems, and reporting platforms.
- Previous experience within customer service, supply chain, logistics, order management, or a related function.
- Strong communication and stakeholder management skills with a customer-focused mindset.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Experience using SAP ERP is essential.
- Good working knowledge of Microsoft Excel and strong attention to detail.
If you are looking for your next challenge within customer service and supply chain, we would love to hear from you.
Order Processor in Kent employer: Vertical Advantage
Join a highly respected international consumer goods company in Kent, where you will thrive in a collaborative culture that values innovation and exceptional service. With a strong focus on employee growth and development, this organisation offers hybrid working options and the chance to work with iconic brands, making it an excellent employer for those seeking meaningful and rewarding employment in the supply chain sector.
